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Spoofing is latest trend in telephone scamming; The big issue.

THE number of phoney telephone calls is rising at an alarming rate, according to the Money Advice Service.

They found that more than 60 per cent of people in Britain said they had received a suspicious call during the last 12 months.

Callers try to get victims to transfer money directly into criminals' accounts or hand over bank cards, personal information and PINs over the phone or to couriers.

The callers claim to represent a range of familiar companies and organisations - including police, banks or utility companies.

Almost one in five adults received a scam call last year, where someone impersonated a genuine organisation.

And one in 20 said the call came from the same number as the organisation they were trying to impersonate. Known as "telephone spoofing", this is where scammers use software to mimic the caller ID number of the organisation they are impersonating.

Nick Hill, money expert at the Money Advice Service, said: "The research shows an alarming number of people are experiencing telephone scams, with many finding it harder to determine whether a call is genuine.

"While telephone fraud is not a new phenomenon, modern technologies make it easier for scammers to target and exploit victims.

"These criminals are clever and creative, using the latest technology to impersonate genuine organisations.

"They can hijack a bank's telephone number as well as using scripts and systems that banks are likely to use, meaning it's harder than ever to identify a scam call."

The Money Advice Service have tips on what to do if you receive one of these calls. Firstly, MAS say that if you receive a call out of the blue and are asked for personal information, play it safe and hang up.

It is better to hang up on a genuine call and do your research than to risk your personal details and lose your money to a scam.

If you feel the need to call back, wait at least 10 minutes before calling back on an official number.

And, most importantly, never give your personal details or transfer money to someone who has called you out of the blue.


NUMBER'S UP Poll found 60 per cent had received a suspicious call

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Publication:Daily Record (Glasgow, Scotland)
Date:Oct 30, 2015
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