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Articles from Speech Technology Magazine (January 1, 2012)

1-22 out of 22 article(s)
Title Author Type Words
A change is gonna come: steps for making sure it's the change you need. Polkosky, Melanie 815
A matter of convenience: a c-store distributor realizes double-digit gains with a voice-driven warehouse application. Klie, Leonard Company overview 1176
Are Speech vendors about to do the mash? This new technique promises significantly faster application development. Korzeniowski, Paul 2431
Busting the myth of identity theft: how safe is safe enough? Yudkowsky, Moshe 836
Can mobile and IVR coexist? Customer interaction technologies should support one another, not compete. Klie, Leonard Cover story 3093
Catering to customers with proactive outbound service and notifications: customer experience strategies that build loyalty, increase efficiency and impact the bottom line. 657
Get a Cluzee. Brief article 108
Healthcare trends for 2012: renewed focus on the customer experience: four steps you should take now to keep pace with today's connected healthcare consumers. 761
HP marries Vertica and Autonomy. Masterson, Michele 492
IVR identifies at-risk students: Vocantas IVR helps Avila University reach out to students in danger of transferring or dropping out. Klie, Leonard 1041
New players join the speech industry. Klie, Leonard 691
New speech solutions treat smaller practices. Klie, Leonard 730
Over heard/under heard: under-the-radar speech news. Brief article 323
Put customers first when designing mobile apps. Myron, David 488
Put Speech recognition in its place: look at this technology as a friendly front-end tool. Brown, Kevin 659
Speaking to web pages: new speech integration ideas show promise for 2012. Dahl, Deborah 817
Speech-to-text gives higher education a global boost: new technology makes the world a little smaller. Reager, Sue Ellen Report 735
Strong growth projected for the IVR market. Masterson, Michele Report 747
The 2012 Annual Reference Guide: the Annual Reference Guide for 2012 gives you two power-packed sections to keep you informed on companies providing solutions that impact your day-to-day business decisions. Fernekees, Bob 6497
The high cost of technology: it's hard to argue against progress, but it has its downside, too. Springer, Robin 1444
TTS takes a lesson. 112
Voice rec is a pain point with vehicle navigation systems. Klie, Leonard 500

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