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Shell Energy Services Delivers Online Customer Care with Docucorp and CheckFree.

Business Editors/High-Tech Writers

DALLAS--(BUSINESS WIRE)--March 25, 2004

Docucorp(R) International (Nasdaq:DOCC), a leading provider of enterprise information solutions, today announced that Shell Energy Services Company, L.L.C. has implemented Docucorp's electronic bill presentment and payment (EBPP) solution, enabling their customers to view and pay their bills online through their choice of more than 1,000 financial services destinations powered by CheckFree Corporation (Nasdaq:CKFR).

"By supporting multiple approaches, our customers have a choice of where they pay their bills online," said Bill Mann, customer care manager, Shell Energy Services. "Our customers can pay their natural gas bills through our Web site,, by clicking on the CheckFree payment button, as well as through numerous prominent financial services sites, also powered by CheckFree."

"One of the primary benefits of online billing and payment is convenience. With EBPP, consumers can ensure that their secure payment is delivered on time, while avoiding the hassles of dealing with checks, envelopes and postage," said Kerry LeCrone, senior vice president, ASP, Docucorp International. "Shell Energy Services has made it easy for their customers to replace paper bills with e-mail alerts and electronic billing statements."

"With these Web site enhancements, Shell customers have more self-service options than ever," said Doug Krapcho, senior vice president, CheckFree Biller Solutions. "Shell customers can now request to pay their bill at their bank site, the Shell Energy site or favorite financial portal backed by the CheckFree Guarantee that the payment will arrive on time."

About Shell Energy Services Company, L.L.C.

Shell Energy Services is an affiliate of Shell Oil Company, one of America's leading oil and gas producers, manufacturers and marketers of oil and chemical products.

Shell Energy Services sells natural gas to residential and commercial customers in deregulated U.S. retail energy markets.

About Docucorp

Docucorp is the authority in providing dynamic solutions for acquiring, managing, personalizing and presenting enterprise information. Servicing the entire enterprise information lifecycle, Docucorp's information software, application service provider (ASP) hosting and professional consulting services enable companies to implement solutions in-house or fully outsource to Docucorp. The company has an installed base of more than 1,200 customers, including many of the largest insurance, utility and financial services organizations. Headquartered in Dallas, Docucorp has facilities in Atlanta, Ga.; Silver Spring, Md.; Portland, Maine; Bedford, N.H.; Eindhoven, Netherlands and London.

About CheckFree (

CheckFree (Nasdaq:CKFR) is the leading provider of financial electronic commerce services and products. Founded in 1981 and celebrating its 23rd year in e-commerce, CheckFree is comprised of three divisions: Electronic Commerce, Software, and Investment Services. CheckFree launched the first fully integrated electronic billing and payment solution in 1997. In the quarter ended Dec. 31, 2003, more than 12 million consumers initiated online payments through services offered by CheckFree's Electronic Commerce division. Electronic billing and payment is available through more than a thousand financial services organizations, including banks, brokerage firms, Internet portals and personal financial management (PFM) software. At these sites, consumers are able to electronically receive and pay essentially all the bills most common to a U.S. household. CheckFree delivers 18.5 million e-bills each quarter. CheckFree Investment Services provides a broad range of investment management services to thousands of financial institutions nationwide. The division's clients manage more than 1.4 million portfolios totaling more than $700 billion in assets. CheckFree's Software division provides solutions through three operating units: CheckFree ACH Solutions, CheckFree Financial and Compliance Solutions (CFACS), and CheckFree i-Solutions. CheckFree ACH Solutions provides software and services that are used to process more than two-thirds of the nation's nine billion Automated Clearing House payments, while CFACS provides reconciliation, financial messaging, workflow and compliance software and services to more than 600 organizations in the banking, brokerage, investment management, insurance and credit card industries, among others. CheckFree i-Solutions is the leading provider of e-billing and e-statement software and services for both business-to-consumer and business-to-business applications.

Certain information contained in this news release may include "forward-looking" statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than historical facts, included herein are forward-looking statements. These statements involve risks and uncertainties, such as competition, technological developments, loss of significant customers and the other factors discussed in the Company's periodic reports filed with the Securities and Exchange Commission, that could cause the Company's actual results to differ materially from those expressed or implied by these forward-looking statements.

Docucorp is a registered trademark of Docucorp International. (C) 2004 Docucorp International. All Rights Reserved.

Company, organization and product names mentioned herein are trademarks or registered trademarks of their respective owners. Docucorp and its symbol are trademarks of Docucorp International.
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Publication:Business Wire
Geographic Code:1USA
Date:Mar 25, 2004
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