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Setting a fast pace in a fast moving industry.

As a partner of the Frozen Food Industry the Public Warehousing Industry has constantly evolved to help to improve frozen food quality and value. As Vice President of National Sales and Marketing for United States Cold Storage, I can point to the evolution of our company over the past ten years. This change has resulted in a more modern, better trained, higher service organization which is having a positive impact on the frozen food industry.

In 1982, United States Cold Storage appointed Edward J.R. Scott Chairman and Chief Executive Officer. He then instituted a plan that has guided us to expand and improve our facilities and services.

United States Cold Storage closed certain older plants that did not meet the growing demands of our customer base. In Delaware, we closed our Dover and Wilmington plants and replaced them with new space in Milford. In Tennessee we closed our older Noel Facility and developed a new complex at Interchange City. In Texas, we sold our Fort Worth Facility and developed a modern refrigerated distribution center in Arlington, TX. In California, we closed older space in Riverside and Oakland and replaced it with new facilities in Fresno, Sacramento, and Union City.

At the other strategic locations United States Cold Storage invested millions of dollars to improve and modernize existing facilities. In Laredo, Texas loading docks were enclosed and refrigerated and older freon refrigeration systems were replaced by modern ammonia equipment. In Dallas and Orlando loading docks were refrigerated and modern racking was installed to assure product protection. In Miami, a program was established to improve the loading docks, while modern racking and lighting systems were installed in storage areas.

In addition to modernizing existing facilities, United States Cold Storage has been aggressively expanding. Over the past decade, we have added more than 34 million cubic feet of new modern refrigerated storage space. These new facilities incorporate computer controlled ammonia refrigeration systems with modern, racked storage areas and enclosed, refrigerated docks to maintain the quality of the products we handle. These facilities also provide the latest in ammonia detection, temperature control, and security systems to further protect your products. This new space includes new facilities in Laredo, TX; Fresno, CA; Union City, CA; Arlington, TX; Lumberton, NC; Nashville, TN; and Tulare, CA.

United States Cold Storage has also invested in the development of its employees. Training has been elevated to a top priority with the appointment of Don Wright as Training Director. Don has established a management development program to ensure that personnel on the plant level are fully trained to provide top quality customer service. The program coordinates plant and regional training programs with a corporate program to insure training at all levels. In addition to improving customer service, this program provides a pool of talent which can staff our new facilities.

An integral part of our corporate training includes industry participation. United States Cold Storage is an active member in several association including: The International Association of Refrigeration Warehouses, The Refrigeration Research Foundation, The American Frozen Food Institute, The National Frozen Food Association, The National Fisheries Institute, Refrigerating Engineering and Technician Association, International Institute of Ammonia Refrigeration, The Northwest Food Processors Association, Southeastern Fisheries Association, American Meat Institute, The Meat Importer Council of America, and The National Perishable Transportation Association.

As a result of our corporate commitment, United States Cold Storage has been able to expand services. In the transportation/distribution area we have expanded our PDQ freight consolidation program to include Lyons (Chicago), Dallas, Union City, Fresno, and in 1993 to Nashville, TN. In addition, we have expanded our local cartage programs in Dallas and Miami. In Laredo, TX we have invested heavily in packaging equipment and now offer the finest in poly bag packaging. The Larendo equipment is capable of custom blending of up to five separate components. United States Cold Storage has also invested in training and fixed assets to insure expert import and export services.

As the frozen food industry continues to evolve, United States Cold Storage and the public refrigerated warehousing industry will continue to adapt to the growing needs of the industry.
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1993 Gale, Cengage Learning. All rights reserved.

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Title Annotation:United States Cold Storage Inc., frozen food industry
Author:Harlan, David M.
Publication:Frozen Food Digest
Date:Feb 1, 1993
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