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Selectmen find flaws in process used to evaluate town manager.

Byline: Kevin T. Baldwin

HOLDEN - While evaluating Nancy Galkowski on her first six months as town manager, selectmen agreed that the survey format used in the process of her evaluation needed more scrutinizing than the town manager.

Back on Aug. 16, the Board agreed to evaluate the town manager's performance after her first six months. At that time, Selectman Kimberly N. Ferguson said the form was "constantly evolving."

During that meeting, Ms. Galkowski reminded selectmen that the Board had not set goals for her first six months. It was agreed that during the evaluation process, goals would be set for the subsequent six-month evaluation period in 2011.

The forms used to evaluate the town manager employ a numbered scale, which Board of Selectmen Chairman David J. White argued was "not enough information to perform an accurate assessment of a person's job." He said many lines for "additional comments and constructive criticism" were also left blank by selectmen.

"I say if you put down a number, put a reason as to how you arrived at that number," Mr. White said. "Give the person (being evaluated) some sort of reason why you graded (his/her performance) the way you did."

Ms. Ferguson said she intentionally left some information blank not because she felt the town manager was doing a bad job or "was doing something I disagree with," but that "there were just some areas where I felt not enough time had passed for me to sufficiently evaluate her properly or to make a comment (in a particular area)."

Selectman Anthony M. Renzoni, who read the results of Ms. Galkowski's overall evaluation, agreed with Ms. Ferguson and Mr. White, but claimed the data being used were the only format available for the evaluation process.

"I agree (the evaluation form) needs to be more informative," Mr. Renzoni said. "But it is hard to evaluate someone who has only been in the position of town manager for six months."

Selectmen said the complete results of the evaluation would be available at the town manager's office and agreed to review the possibility of modifying the evaluation form.
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Publication:Telegram & Gazette (Worcester, MA)
Date:Dec 9, 2010
Words:352
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