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Scopus Licenses Microsoft's Visual Basic for Applications 5.0 (VBA)

First to Ship Full Line of Customer Care Solutions With VBA Fully

EMERYVILLE, Calif., Dec. 17 /PRNewswire/ -- Scopus Technology, Inc. (Nasdaq: SCOP), the world's leading provider of enterprise customer care solutions, today announced that it has licensed the Microsoft(R) Visual Basic(R), Applications Edition, version 5.0 (VBA). As the first customer care vendor to fully integrate Visual Basic for Applications into its complete line of customer care solutions, Scopus now provides its customers with the opportunity, through the ease-of-use and power of Visual Basic, to adapt Scopus applications to fit their unique business needs.

Scopus enterprise customer care solutions integrate all the functions of the corporate "front office," including marketing, sales, support and service -- giving companies a single, consolidated view of their customers. The front office -- all the functions of a company that "touch" the customer -- has become the mission-critical centerpiece for successful Global 1000 organizations, enabling them to efficiently and effectively win and keep customers.

The agreement allows Scopus and the most powerful and widely used office productivity suite, Microsoft Office, to share a common scripting language, Visual Basic.

Visual Basic for Applications, the development environment for Microsoft Office 97(R) and the Microsoft Visual Basic programming system, is used by more than 3.5 million developers worldwide. VBA enables developers to easily customize Scopus applications and quickly integrate them with existing applications, data and solutions. Developers and companies can extend the capabilities of any Scopus application to meet their specific business needs, without having to develop new applications from scratch.

"We're committed to helping our customers gain and maintain a competitive edge," said Tim Guleri, vice president of worldwide product marketing at Scopus. "Scopus' integration of VBA into our full line of customer care solutions will allow our customers to slash development cycles in order to respond even faster to competitive challenges."

"We are excited to be working with Scopus to integrate Visual Basic for Applications 5.0 into their full suite of products," said Paul Gross, vice president, developer tools at Microsoft. "Now the development and customization of enterprise customer care software, including software for sales force automation, will be much easier. Scopus' experience with Visual Basic, application depth, vertical market penetration, and technical expertise make Scopus an excellent partner.

"Historically, businesses have been limited to a buy or build choice in their software licensing decisions. Widespread adoption of VBA by Scopus and other Microsoft partners provides companies with a 'buy and customize' option so they can easily tailor applications to meet the specific needs of their business."

VBA 5.0 provides a complete, integrated development environment (IDE) that includes many of the elements familiar to developers using Visual Basic, including a project window, a properties window, and debugging tools. Inside the IDE, the edit windows provide pop-up syntax help, color-coded syntax, and immediate syntax checking. VBA puts the "visual" back into Visual Basic; specifically, support for Microsoft Forms and ActiveX Controls.

"With its debugger, object browser, Forms and ActiveX support, Visual Basic for Applications greatly increases the productivity of our customer's applications developers," said Brett Morrison, chief architect at Scopus. "Now a programmer can use the same language and development environment to customize Scopus applications as when customizing the Office suite and developing for Visual Basic. Because VBA is designed for tight integration within standalone host applications, it enables developers to customize and maximize their use of Scopus applications."

Visual Basic for Applications Reduces Total Cost of Ownership

Microsoft and Giga Information Group recently released preliminary findings of The Total Economic Impact of Microsoft Office 97 Migration study, which identified Visual Basic for Applications use for customizing and developing solutions in Microsoft Office 97 as a key factor in reducing total cost of ownership. The study notes that corporations have been able to achieve significant reductions in development time, user training and support for a line of custom solutions. Giga confirms that these efficiencies are largely due to the incorporation of VBA across Office 97 and the ability for businesses to customize solutions and automate business processes using a common development environment.

About Scopus

Scopus is the worldwide leader in front office software with over 500 customers and 75,000 end users in a wide variety of industries. The highly scaleable and fully integrated Scopus application suite drives mission-critical front office customer support, service, sales and marketing activities -- focusing the entire enterprise on winning and keeping customers. Founded in 1991, Scopus is headquartered in Emeryville, California and is a publicly traded company (Nasdaq: SCOP). For more information, visit the Scopus Web site at, or call 888-200-2971.

NOTE: Scopus is a registered trademark of Scopus Technology, Inc. Microsoft and Visual Basic are trademarks or registered trademarks of the Microsoft Corporation in the United States and/or other countries.

SOURCE Scopus Technology, Inc.
 -0- 12/17/97

/CONTACT: Mitch Bishop of Scopus Technology, Inc., 510-597-5886, or; or Pam Austin of Blanc & Otus, 415-512-0500, or, for Scopus Technology, Inc./

/Web site:


CO: Scopus Technology, Inc.; Microsoft Corp. ST: California, Washington IN: CPR SU: LIC

KF-EB -- SFW064 -- 0190 12/17/97 17:09 EST
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Date:Dec 17, 1997
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