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Schoolteacher didn't bank on barrage of abuse.

A SCHOOLTEACHER received a barrage of abuse from angry banking customers because her internet profile is called 'NatWest'.

Natalie Westerman, 22, posts on social networking site Twitter under the name NatWest, because it is her nickname.

But since NatWest bank's IT problems have been causing chaos for its customers up and down the country, poor Natalie has been receiving the brunt of people's frustrations. The English and Media teacher, said: "I joined Twitter about five years ago, when it wasn't such a huge thing.

"I chose the username NatWest because that has been my nickname since school. It wasn't until about six months later that I started to get a few comments from people mistaking me for the bank.

"But I would just re-direct them and tell them they had made a mistake.

"I have had a few abusive messages in the past but most of the time it's just people asking me where their money is." Natalie, who lives in Newcastle, has set her profile description as 'I'm a 22-year-old woman and I'm not a bank' - but still gets mistaken for the banking giant.

A Twitter user called 'DAZER' asked her: "Oi @Natwest can I have my money please :(" And Hannah Gangoon told the young teacher: "NatWest need to sort it out" - while a user called 'Mercedes' branded her a 'dunce'. Now the true identity behind 'NatWest' is becoming known, abusive Tweeters are backtracking and sending their apologies to Natalie.

Natalie added: "I am a teacher and when I recently told the children about what had happened they found it very funny. I don't think that I am going to change my username because I have got friends on Twitter from New Zealand and I don't want to lose them."

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Publication:The Journal (Newcastle, England)
Date:Jun 26, 2012
Words:291
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