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STOPS Launches Provider Portal.

Enhances Quality, Communication, and Ease of Doing Business with Contracted Transportation & Language Service Providers

TITUSVILLE, Fla. -- STOPS Enterprises, LLC (STOPS), a national leader in providing high quality transportation and language services to workers' compensation payers, and a subsidiary of One Call Medical, Inc. (OCM), today announced the launch of its provider portal to enhance communication, culture, and ease of doing business with its contracted transportation and language service providers throughout the U.S.

Today, injured workers often have challenges in showing up for or communicating effectively during medical, legal, or other claims-related appointments. As a result, treatment and progress on a claim can break down resulting in delays. Lost time and temporary disability quickly accumulate, adding significant costs.

Troy Renfrow, executive vice president of operations at STOPS, commented on how the portal helps to alleviate these issues and benefits contracted providers as well, "Our secure, web-based portal aims to facilitate easy, reliable connections to transportation and language services to help close claims quickly, reduce overall costs, and achieve more favorable outcomes."

This online portal makes it easier for providers to conduct business with STOPS, streamlining communication, updates, credentialing, transactions, and ratings. In essence, it saves providers time and results in better outcomes by organizing information and processes in one convenient location.

* Announcements. When providers log into the portal, they are immediately taken to an announcements section to review news, tips, client service training, new policies and procedures, and answers to commonly asked questions. As a result, providers no longer have to worry whether they're receiving vital information or missing announcements.

* Credentialing. The online portal helps manage and update provider credentialing. The portal ensures all provider credentials are maintained and up-to-date.

* Info & Ratings. Providers can update or modify demographic information, change passwords, or view their "Provider Rating." The provider rating system helps STOPS ensure requests for transportation and language services are fulfilled by their best, most highly rated providers.

* Managing Orders. With the portal, providers can view, close, and get a list of historical purchase orders. Closing purchase orders through the portal ensures a high standard of accuracy on client invoices, particularly since it captures pick-up and drop-off times.

"Our provider credentialing process, online portal, and rating system all contribute to a culture focused on injured workers and the discipline of helping them get well sooner," added Renfrow. "Our commitment to client service and satisfaction begins with the credentialing process, which ensures we recruit only the best providers with excellent records of service. The provider rating system then ensures ongoing service excellence, as providers strive to maintain high ratings by getting injured workers to appointments safely and on time, and providing a clean and comfortable environment while claimants are being transported. As a result, our completion rates and reliability is significantly higher than competitors, and we deliver the best overall value--with costs 20% lower on a majority of our transportation runs."

For additional information about STOPS transportation and language services, visit or call 1-800-487-0521.

About One Call Medical, Inc.

One Call Medical, Inc. (OCM) is the nation's leading partner in providing specialized services that lead to faster, more efficient and more cost-effective resolution of claims. From high-end diagnostic procedures, to transportation and language services, to superior dental programs and other medical specialties, OCM provides reliable, consistent connections to care and improved outcomes. With rapid scheduling of services, clinical oversight, coordination, and delivery of medical reports, no other partner gives you the depth of support and service excellence that OCM provides. Our team of experts is always ready to connect you to a broad spectrum of qualified providers and specialized services. Our professional staff oversees each step of the process, from start to finish, so you receive the end-to-end management to close claims quickly, reduce overall costs, and achieve favorable outcomes.

For additional information regarding One Call Medical, Inc., please contact:

One Call Medical, Inc. 20 Waterview Blvd. Parsippany, NJ 07054 Bill Colacurcio 973-316-3718
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Publication:Business Wire
Date:Jul 9, 2012
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