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SPRINT TO BEGIN SPECIAL RELAY SERVICE IN IOWA

 SPRINT TO BEGIN SPECIAL RELAY SERVICE IN IOWA
 KANSAS CITY, Mo., July 30 /PRNewswire/ -- Sprint (NYSE: FON) will


begin providing telephone relay communication service on Aug. 1 to Iowa residents who are deaf, hard of hearing or speech-impaired and to all others who want to communicate with them.
 Known as Relay Iowa, the new service will process calls through Sprint's Relay Missouri center. The service will be available 24 hours a day, 365 days a year.
 Sprint, the nation's largest relay service provider, was awarded the contract earlier this year to serve Iowa by the Iowa Utilities Board, which will oversee the relay service.
 "Sprint's reputation within the relay industry and deaf community is outstanding," said Dennis Nagel, chairperson of the Iowa Utilities Board. "State residents who use Relay Iowa can expect quality service from a relay provider that's known for reaching above and beyond an ordinary level of doing business." To communicate with the relay center, a customer who is deaf, hard of hearing or speech- impaired uses a Text Telephone/Telecommunications Device for the Deaf (TT/TDD) to type his or her message. A specially trained communications assistant (CA) in the relay center views the typed message and communicates it verbally to the hearing party. The CA then listens to the verbal response, converts it into written form and relays it back through the system. The relay service also allows hearing individuals to initiate calls to TT/TDD users.
 "Relay service is a vital part of meeting the diverse telephone needs of Iowans," said Nancy Shimanek Boyd, board member of the Iowa Utilities Board and chairperson of a relay service working council. "The opportunities that Relay Iowa will create for thousands of people every day are exciting."
 "We place a very high value on the opportunity to serve the state of Iowa and all the residents who will use our company's relay service to contact their relatives, friends and business associates," said Dan Evanoff, Sprint's senior vice president of Diversified Brands. "Sprint strongly believes in the importance of bringing people together through the latest in telecommunications technology and the best in customer service."
 There are no restrictions on the length or number of calls placed through the center, and users of the service are not billed for calls placed in their local service area. Charges for long distance calls are billed at a special discounted rate. Both TT and voice users may initiate calls through the relay service by dialing toll-free 1-800-735-2942 (TT), which is also 1-800-RELAYIA, or 1-800-735-2943 (voice).
 Sprint provides relay service to California, Colorado, Maryland, Missouri, Nevada, New Hampshire, North Carolina, Oregon, South Carolina, South Dakota, Texas and Wyoming. In addition to Iowa, Sprint will begin relay service this year in Indiana and Rhode Island.
 Sprint is a diversified international telecommunications company with $8.9 billion in annual revenues and the United States' only nationwide all-digital, fiber-optic network. Its divisions provide global long distance voice, data and video products and services, and local telephone services to more than 4 million subscriber lines in 17 states.
 -0- 7/30/92
 /NOTE: The Deaf Services Commission of Iowa will celebrate the beginning of relay services in Iowa at 1:30 p.m. CDT, Saturday, Aug. 1, at Mercy Medical Center, 6th Floor Auditorium, 250 Mercy Drive, Dubuque, Iowa 52004. Representatives of the deaf community will be available for interviews. Refreshments will be served./
 /CONTACT: Angela Peacock, 202-828-7415 or, after hours, 301-564-4984, or Steve Dykes, 202-828-7435 or, after hours, 703-242-1769, both of Sprint/ CO: Sprint ST: Iowa IN: TLS SU: PDT


TW -- DC008 -- 5093 07/30/92 12:24 EDT
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Date:Jul 30, 1992
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