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SPRINT MARKS THREE YEARS OF FTS2000 SUCCESS

 SPRINT MARKS THREE YEARS OF FTS2000 SUCCESS
 WASHINGTON, Dec. 10 /PRNewswire/ -- Sprint today marked the third


anniversary of the FTS2000 contract award by highlighting the program's ongoing success in providing the federal government with advanced telecommunications services at tremendous savings over old FTS rates.
 The old Federal Telecommunications System, FTS, was an outmoded analog network which delivered only voice services in an age requiring digital data and video services as well. The government designed FTS2000 to provide a full spectrum of state-of-the-art telecommunications services, available equally to large and small agencies nationwide at prices that decrease as overall traffic volumes increase.
 The General Services Administration (GSA) awarded 40 percent to Sprint (Network B) and 60 percent to AT&T (Network A) in December of 1988.
 "Year three of FTS2000 is an important benchmark from which to review the contract's achievements and focus on future advancements," said Chris Rooney, president of Sprint's Government Systems Division, which manages the company's business with the federal government. "FTS2000 not only defied initial skepticism by getting off the ground, but it has met, and in most cases exceeded, original expectations," he said.
 Rooney pointed to the most recent FTS2000 cost savings estimate of $542 million through fiscal year 1992, which GSA Administrator Richard Austin reported in October Congressional testimony.
 The third anniversary of the contract also marks the date when transition of telecommuni. "This accomplishment, which speeded delivery of improved services and significant cost savings, was made possible because of GSA's management and the cooperation of both vendors," Rooney said.
 Rooney pointed out that the customer service program is greatly enhanced under the contract, and that customer satisfaction has increased. Over the last three years, Sprint created a proactive customer service program that polls FTS2000 users on overall satisfaction with the network. A 1991 poll found 98 percent of the respondents expressing positive comments about the service.
 Since the initial FTS2000 transition, orders for new advanced services such as data, videoconferencing, facsimile and electronic mail have increased dramatically. Overall work orders are up 39 percent in 1991 compared to the same period last year. Orders for data services were up the most, with an increase of 180 percent in orders for Dedicated Transmission Services (DTS) and a boost of 12 percent for packet-switched data services. Switched Digital Integrated Service (SDIS, the precursor to ISDN) also increased significantly, with orders up 175 percent over the previous year.
 Rooney predicted continued growth in agency use of videoconferencing services. The General Services Administration took a leadership role this year by coordinating a 12-site videoconferencing beta test that allows both Network B and A agencies at shared government sites nationwide to use the service to economize on travel expenses and increase operating efficiencies.
 Sprint anticipates the addition of more new services in 1992, including:
 -- Data services such as frame relay to meet increasing
 LAN-to-LAN connectivity requirements; enhanced facsimile;
 X.500 directory services for electronic mail users; and
 Electronic Data Interchange (EDI), an e-mail enhancement
 which allows agencies to easily exchange detailed documents
 from one computer to another.
 -- Cellular access for voice services.
 -- Enhanced capabilities for wideband video teleconferencing.
 "The first three years of the contract have shown us that we can anticipate growth in usage overall but particularly in new services, such as data and video," Rooney said. "We look forward to price redetermination in 1992 as an opportunity to ensure that the government continues to get a good deal both on price and on service quality." Redetermination, part of the government's original vision, is scheduled for the fourth and seventh years of the 10-year contract to ensure continuing price and service competitiveness.
 Sprint is a unit of United Telecommunications Inc. (NYSE: UT), a diversified international telecommunications company with $8.7 billion in revenues. Sprint, with the United States' only nationwide all-digital, fiber-optic network, provides a comprehensive array of global voice, data and video communications products and services.
 -0- 12/10/91
 /CONTACT: Janis Langley, 202-828-7427 or, after hours, 703-533-3322; or Vince Hovanec, 202-828-7423 or, after hours, 202-387-1496, both of Sprint/
 (UT) CO: Sprint ST: District of Columbia IN: TLS SU:


SB -- DC018 -- 1037 12/10/91 13:20 EST
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Date:Dec 10, 1991
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