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SPRINT ANNOUNCES MULTIPLE CARRIER ROUTING SERVICE AND 5-MINUTE, 800 SERVICE GUARANTEE

 KANSAS CITY, Mo., April 7 /PRNewswire/ -- Sprint (NYSE: FON) today announced Sprint Secure Carrier Diversity, a comprehensive 800 reliability service solution that allows customers to split their 800 traffic among Sprint and other long distance carriers.
 Sprint Secure Carrier Diversity provides customers with new and innovative options to safeguard their valuable 800 traffic.
 It is designed to help ensure that Sprint's customers receive each and every 800 call.
 "Sprint is the first long distance carrier to offer a fully integrated diversity plan that can be custom designed. It offers greater control and flexibility than any other long distance carrier and this is possible because of Sprint's unique network architecture and commitment to customer driven solutions," said Gerry Euston, vice president of business product marketing.
 Sprint provides the most comprehensive service solution for customers seeking diversity through multiple carriers. Sprint Secure Carrier Diversity is available for customers who select Sprint as their responsible organization, or "Resporg." The service is managed by diversity experts, dedicated to Sprint Secure Carrier Diversity, in the newly launched Sprint 800 Carrier Command Center in Kansas City.
 The Carrier Diversity Service includes:
 -- Diversity Planning: Sprint account teams will custom design a
 fully integrated network diversity routing plan incorporating
 Sprint's single carrier, multiple carrier, intelligent routing
 diversity options and terminating diversity options. Carrier
 Diversity features include geographic, time-of-day, day-of-week,
 day-of-year or percent allocation routing for 800 traffic split
 between Sprint and other carriers.
 -- Pre-Implementation Testing and Support: To ensure accuracy of
 diversity plan implementation, Sprint's services include full
 testing capabilities from calling areas before deployment.
 -- Carrier Diversity Trouble Management: Sprint experts at the
 Sprint 800 Carrier Command Center will initiate, coordinate and
 resolve trouble reports and provide up to the minute status
 reports, even when the problem is on another carrier's network.
 -- Carrier Diversity Network Management Control Tools: Through the
 graphics-based Insite network management platform, qualifying
 subscribers will have full access to their SMS routing records
 and a hotline for direct access to Sprint's 800 Carrier Command
 Center.
 -- Carrier Diversity Management Reporting: This reporting feature
 includes the industry's first consolidated multi-carrier 800
 traffic report. Subscribers receive a monthly PC-based
 telemanagement tool which consolidates all carriers' 800 call
 detail records into an easy to understand menu driven format.
 Also included is a Carrier Diversity Management Report
 summarizing all Resporg activities performed by Sprint.
 Carrier Diversity is just one of many ways Sprint delivers unsurpassed reliability and diversity. For Sprint, diversity starts with the exclusive 100 percent digital, fiber optic network nation wide, that is still one of a kind in the industry.
 Sprint combines the power of its fully redundant state-of-the-art network with the most sophisticated intelligent routing features and flexible, custom designed access options to deliver what we believe to be the most comprehensive, reliable and efficient 800 service in the industry," said Euston.
 Sprint Secure Carrier Diversity is scheduled to be available -- free of charge for the base service (some optional features carry reasonable charges) for Sprint 800 customers, who select Sprint as their Resporg, -- when portability takes effect May 1.
 Most features will be available at that time.
 800 Portability will allow customers to switch 800 services from one long distance carrier to another without giving up their existing 800 number.
 In related news, Sprint improved its Sprint Secure Service Guarantee to five minutes. Simply, if a customer is ever unable to receive 800 calls, Sprint will re-route the 800 calls to a preferred switched or pre-determined dedicated location within five minutes. Full terms and conditions of the Sprint Secure Service Guarantee are available from Sprint. Some conditions may apply.
 Sprint is a diversified international telecommunications company with more than $10 billion in annual revenues and the United States' only nationwide all-digital, fiber-optic network. Its divisions provide global long distance voice, data and video products and services, local telephone services to nearly 5.9 million subscriber lines in 19 states, and cellular operations that serve 42 metropolitan markets and more than 50 rural service areas.
 -0- 4/7/93 R
 /NOTE: Sprint Secure and Insite are service marks.
 /CONTACT: Tom Rafferty, 913-624-3234, or after hours, 913-677-1971, or Bill White, 913-624-2226, or after hours, 913-681-9099, both of Sprint/
 (FON)


CO: Sprint ST: Missouri IN: TLS SU: PDT

KD-IH -- DC031 -- 3901 04/07/93 16:23 EDT
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Publication:PR Newswire
Date:Apr 7, 1993
Words:709
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