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SPRINT'S NEW SECURITY PROGRAMS DRAMATICALLY SLASHING FRAUD

 KANSAS CITY, Mo., Jan. 20 /PRNewswire/ -- Sprint business customers saw their telecommunications fraud losses plunge by 96 percent over the past year, thanks to a series of prevention programs unveiled in 1992.
 "These results dramatically demonstrate that our customers aren't powerless; that they can put the brakes on fraud," commented Robert F. Fox, Sprint assistant vice president of corporate security.
 "When we launched these fraud prevention programs last year, we were confident we could deliver and help our customers reduce their Customer Premises Equipment (CPE) fraud. And working closely with our customers, that's what we've been able to accomplish."
 According to the latest statistics compiled by Sprint, the total financial exposure to CPE fraud for all Sprint business customers in 1992 was less than $670,000.
 Indeed, in 1992, Sprint customers experienced an average loss per incident of less than $1,350 from the time fraud started until the company notified them -- just 2.2 percent of the industry's average.
 U.S. companies are losing an estimated $1-$3 billion each year to telecommunications fraud, with the average loss per incident totaling $60,000. CPE fraud occurs when Private Branch Exchanges (PBXs), voice mail systems, auto attendants and call diverters are "compromised" by outsiders and used to make unauthorized long distance calls -- usually to international locations.
 Sprint launched two special fraud prevention programs last year, providing business customers with the highest level of security support available in the industry. Both programs were designed to minimize the customer's financial exposure to fraud.
 SprintGuard was introduced last March and represented the transformation of previous customer support efforts into a full- service program. SprintGuard includes 365-day-a-year CPE fraud monitoring and analysis, at no charge.
 SprintGuard Plus includes security services to identify and monitor fraudulent activity and a mechanism to minimize potential losses for its customers.
 "Telephone toll fraud won't disappear as long as there's an opportunity for criminals to profit," said Fox. "Our programs are designed to help the customer eliminate the opportunity. We alert customers and recommend ways to secure their systems.
 "And now, thieves are having a tough time ripping off Sprint customers and we plan on making it even tougher in the future," Fox concluded.
 "We are sending a clear signal in the industry to criminals that we are ready, willing and quite capable of protecting our customers' telecommunications services. It's a role we take very seriously at Sprint."
 Sprint (NYSE: FON) is a diversified international telecommunications company with $9 billion in annual revenues and the United States' only nationwide all-digital, fiber-optic network. Its divisions provide global long distance voice, data and video products and services, and local telephone services to more than 4 million subscriber lines in 17 states.
 -0- 1/20/93
 /NOTE: SprintGuard and SprintGuard Plus are service marks./
 /CONTACT: Janis Langley, 202-828-7427 or, after hours, 703-533-3322, or Evette Fulton, 202-828-7411 or, after hours, 301-230-0978, both of Sprint/
 (FON)


CO: Sprint ST: Missouri IN: TLS SU:

DC -- DC003X -- 6792 01/20/93 10:21 EST
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Publication:PR Newswire
Date:Jan 20, 1993
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