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SCIENTIFIC-ATLANTA INTRODUCES AUTOMATED TROUBLE CALL SYSTEM

 ATLANTA, June 14 /PRNewswire/ -- Scientific-Atlanta (NYSE: SFA) has announced the introduction of the first fully-automated trouble-call analysis system.
 The Scientific-Atlanta LOCATE(TM) system allows utilities to respond immediately to power outages without waiting for customers to report power failures.
 Real-time monitoring at all levels of circuit distribution allows LOCATE to alert power companies to power outages, collect alarm data and provide utility dispatchers meaningful, on-screen information through the system's highly integrated communications platform.
 James M. Massara, president of Scientific-Atlanta's Control Systems Division, said: "Scientific-Atlanta is dedicated to leading the industry by introducing new systems that offer utilities improved monitoring and control of all parts of their distribution systems. Our newest product, the LOCATE System, offers the fastest way to pinpoint power outages and greatly improve trouble call analysis.
 "LOCATE, is the first system that automatically detects and reports power failures without any customer interaction. Utilities can respond immediately to power outages. Equally important, LOCATE also reports power restorations. This feature is critical to verifying that all affected areas have been returned to normal operation."
 Each Scientific-Atlanta LOCATOR(TM) sensor plugs into any 120 volt outlet and standard telephone jack and automatically notifies utilities when power has been interrupted and when it has been restored. In addition, the LOCATE System provides a wealth of on-screen data about the nature and exact location of power outages to dispatchers and technicians.
 The LOCATE System is made up of three distinct parts: the LOCATOR, the Inter-exchange telephone network and the LOCATE 1.0 or 2.0 reporting platform.
 LOCATE 1.0 platform is primarily a call-processing system that receives calls, displays them on-screen as they occur and passes the alarm data to another computer system for further analysis. Call processing can be accomplished on one to 24 incoming trunks allowing the platform to answer the greatest number of calls in the shortest amount of time. The software also has a voice response capability which allows the platform to recognize a first-time call from a newly installed LOCATOR. When first time calls are detected, the software initiates a return call to the calling number notifying the customer of the successful installation of the LOCATOR. Information processed on LOCATE 1.0 can be exported via serial or Ethernet link. This feature allows alarm data to be sent in ASCII format via serial port to any existing outage analysis or mapping system or to be distributed across an Ethernet network to various locations that need such information. Integral self testing routines maintain the LOCATE 1.0 platform at peak performance.
 LOCATE 2.0 platform offers all the capabilities of the LOCATE 1.0 platform
but adds a powerful database and reporting package The


LOCATE 2.0 platform runs on a 80486-based system providing high speed multi-tasking operations.
 Additional features include a user-defined hierarchy to help decision-making when power outages occur. With this feature the utility can define the physical location of LOCATORS as regions, branches, circuits, substations, feeders or transformers and organize the trouble call response in an appropriate manner. An additional feature of LOCATE 2.0 is its capability to provide real-time monitoring of alarms with archiving. This feature allows the real-time display of date, time, condition, telephone number, customer address and other data to help utility personnel quickly identify trends in LOCATOR calls.
 Both LOCATE 1.0 and 2.0 platforms are designed to interface with existing automated mapping or trouble-call analysis systems.
 Control Systems Division, a unit of Scientific-Atlanta's Instrumentation Group, is a leading supplier of load management systems and intelligent data acquisition systems for the electric utility industry.
 Scientific-Atlanta is a world leader in broadband communications systems, cable television electronics, satellite-based communications networks and instrumentation for industrial, telecommunications and government applications.
 -0- 6/14/93
 /CONTACT: E. Scott Wood of Scientific-Atlanta, 404-903-2503 or, home, 404-963-8293/
 (SFA)


CO: Scientific-Atlantic ST: Georgia IN: CPR SU: PDT

RA-BN -- AT016 -- 1747 06/14/93 15:26 EDT
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Copyright 1993 Gale, Cengage Learning. All rights reserved.

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Date:Jun 14, 1993
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