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Roundarch expands capabilities. (New Products).

Roundarch, a CRM services provider, has announced it has expanded its Enabling Technology Platform (ETP) to embrace emerging integration technologies including J2EE, XML and Web Services. This open framework was engineered to allow Roundarch's clients to leverage the latest standards-based technologies to drive increased flexibility and extensibility for CRM channel integration projects. Roundarch's Enabling Technology Platform is a pre-integrated solution that accelerates time-to-market, helps lower total cost of ownership and reduces risk for cross-channel CRM integration. Extending the Enabling Technology Platform to support J2EE, XML and Web Services allows Roundarch to deliver a more robust foundation for CRM technology integration and provides increased business value for clients. The added simplicity and portability realized with the new standards-based technologies provides Roundarch clients with improved flexibility to more easily work within and integrate existing environments for customer-facing an d back-office CRM applications, and supports the additions of new integration technologies into the architecture.
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Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Apr 1, 2002
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