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Rolls-Royce & Aviall launch Model 250 E-Pubs.

Indianapolis, Indiana -- Indianapolis, Indiana, February 10 /PRNewswire/ -- Rolls-Royce Corporation and Aviall Services, Inc., exclusive distributor for genuine Rolls-Royce Model 250 parts, today officially launched the new range of electronic publications (E-Pubs) for the Model 250 engine family.

Developed in partnership with Command Technology, Inc. (CTI) of Groton, CT, the Model 250 E-Pubs technology provides a seamless e-commerce link to Aviall.com for the purchase of genuine Rolls-Royce parts. A simple 'point and click' graphics user interface allows users to easily navigate the document delivery system. The system's parts configuration matrix provides users with instant access to all of the information related to an individual part (including Service Bulletins, Letters, etc.), together with an order button linked to Aviall.com. Model 250 E-Pubs now enable operators to locate and order all the parts required to support their engines with just a couple of mouse clicks.

Model 250 customers will have the choice of receiving these electronic publications via the World Wide Web, through a client/server or on CD-Rom. On-line access to Model 250 electronic publications will possible via Aviall.com. CTI has also incorporated functionality to allow users to access the E-Pubs database from their cell phones. For the future, CTI has also designed the system to be compatible with voice-activated wireless wearable computers with for data delivery anytime, anywhere.

Rolls-Royce has introduced this technology as part of its on-going efforts to develop cost-saving service offerings for its operators. In addition to delivering efficiency improvements, the Model 250 E-Pubs will dramatically reduce part transaction costs while improving order accuracy. An extensive six month evaluation of the E-Pubs technology jointly undertaken by CTI, Rolls-Royce and its Authorized Maintenance Center (AMC) network demonstrated the following:
- An efficiency gain of 728 percent in product data retrieval time
- 100 percent data retrieval accuracy (versus 71 percent for paper publications)
- An average training time of only four minutes required for end users


CTI was able to build the 40,000 part e-commerce enabled relational database in less than 60 days, converting 90,000 pages of technical data for viewing on the world wide web. The new Model 250 E-Pubs website now provides a complete repository of technical data for all models of the engine family.

According to Tim McGrath, Rolls-Royce's Director of Customer Support, "the move to offer electronic publications for the highly successful Model 250 engine family underscores the commitment of Rolls-Royce to meet the needs of our customers. Rolls-Royce is proud of the freedom of choice which it offers Model 250 operators through its Authorized Maintenance Center network, and the introduction of a range of electronic publication delivery options allows our customers to select the most suitable format to suite their individual requirements.

"With over 16,000 Model 250 engines in service with more than 4,000 customers in 130 nations around the world, we are acutely aware of the need to make our publications available to customers wherever and whenever required. We are confident that these electronic publications will prove to be a big hit."

The technology is available to all Rolls-Royce Model 250 owners, operators and AMCs, and costs less than the traditional paper-based documents that it replaces. The Model 250 E-Pubs technology can be purchased on an annual subscription basis through Aviall, and the entire subscription process can be completed on-line at Aviall.com. Model 250 customers will continue to have the option of receiving publications in paper format, although customers who currently have time remaining on their paper manual subscription can switch over to the web-based service immediately at no charge.

To sign up for Model 250 electronic publications, or obtain a free evaluation, please contact Aviall on +1-800-AVIALL1 (USA), +1 972-586-1985 (International), or via Aviall's award winning website at http://www.aviall.com/.

Note to editors:

The Model 250 has set the standard for turboshafts in the 420-715 shp power class, and is one of the industry's most trusted engines, celebrating 160 million hours of operation in 2003. Combining ease of operation with a high power-to-weight ratio, the Model 250 family includes a range of turboshaft variants, plus a compact turboprop derivative. Over 28,500 Model 250 engines have to date been built for over 125 different applications, and over 16,000 engines are now in service.

The 420-450 shp Series II turboshaft powers a range of popular aircraft, including the Bell 206, MD Helicopters MD 500/520, Enstrom 480 and Schweizer 333. Recent applications for the Model 250 Series II turboprop include the Extra EA-500, Fuji T-7, Grob G140TP. The Series IV engine, which offers thermodynamic take-off ratings up to 813 shp, powers the world's fastest-selling turbine single, the Bell 407, together with the Bell 430 and MD Helicopters MD 600N. A new Series IV variant, the Model 250-C30R/3M, was certified in 2002 for the U.S. Special Forces AH/MH-6 Mission Enhanced Little Bird.

Rolls-Royce plc operates in four growth markets - civil aerospace, defense aerospace, marine and energy. It is a global company investing in technology and capability that can be exploited in each of these sectors to create a competitive range of products.

The success of these products is demonstrated by the company's rapid and substantial gains in market share over recent years. As a result, engine deliveries have grown to a total of 54,000 gas turbines in service worldwide. The investments in product, capability and infrastructure to gain this market position create high barriers to entry.

Rolls-Royce has a broad customer base consisting of more than 500 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces and more than 2,000 marine customers, including 50 navies. The company has energy customers in nearly 120 countries. Rolls-Royce employs around 38,000 people worldwide, including 23,500 in the UK, 5,000 in the rest of Europe and 8,000 in North America.

Most of the engines in service will have operational lives of 25 years or more, generating an assured aftermarket demand for the provision of spare parts and services. The company's strategy is to maximize aftermarket revenues through the development of a comprehensive services capability.

Annual sales total around Au6 billion of which over 40 per cent currently comes from aftermarket services. The order book stands at more than Au19 billion, which, together with aftermarket demand, provides visibility as to future activity levels.

For further information contact:

John Brown, Director of Corporate Communications, Rolls-Royce Corporation, Indianapolis, IN USA

Tel: +1 (317) 230-4021, Fax: +1 (317) 230-6763, Email: john.w.brown@rolls-royce.com, Website: http://www.rolls-royce.com/
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Publication:PR Newswire
Geographic Code:1USA
Date:Feb 10, 2003
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