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Rockwell FirstPoint Contact introduces partner program.

Rockwell FirstPoint Contact Corp., a provider of call and contact center solutions, has introduced its new FirstPoint Advantage Partner Program for value-added resellers and distributors, consulting and systems integrators and managed services providers. The new program will provide tools, programs and processes for Rockwell FirstPoint Contact's partners, enabling them to deliver the solutions and a high level of service to their end-user contact center customers. The program consists of three tiers, which represent call center experience and sales success establishing referenceable accounts. The tiers include Certified, Three Star and Five Star. As part of the program, Rockwell FirstPoint Contact provides training and certification, based on the roles the reseller's employees will assume as they sell, implement and support Rockwell FirstPoint Contact's solutions.
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Title Annotation:Happenings ...; FirstPoint Advantage Partner Program
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:4EUUK
Date:Mar 1, 2004
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