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Regency apartments earns resident satisfaction award.

REGENCY APARTMENTS has won the 2009 "Best in the Industry" honors for customer service excellence based on resident satisfaction ratings at its 15 apartment communities in Illinois and Indiana. This is the third consecutive year it has won the prestigious award.

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The customer service excellence award is based on results from Regency-owned apartment communities on CEL & Associates' multifamily resident satisfaction surveys. CEL & Associates compiles its "Best in the Industry" list of companies whose scores indicate the "ability to perform at a higher standard in providing quality customer service" relative to their peer groups across the country.
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Title Annotation:Customer Services
Publication:Units
Date:Apr 1, 2010
Words:98
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