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Reducing billing errors at the point of service. (Practice Management Clinic).

Few things are more frustrating than continuing to repeat the same error. Your software should be able to track claims denials. (1) Once you know that a certain CPT code has been denied because of an inappropriate ICD-9 selection, the clinician at the point of service should be alerted to avoid that selection again.

Relational SQL database architecture, such as Windows SQL, allows for this information to be transferred to the electronic "superbill" (2) at the point of service (figure). This will translate into one less denial, valuable time saved, and increased revenue for your practice.


(1.) Isenberg SF. 'Campaigns' and 'denial workfiles.' Ear Nose Throat J 2002;81:504.

(2.) Isenberg SF. Electronic 'superbills.' Ear Nose Throat J 2002; 81:439.

Dr. Isenberg is an otolaryngologist in private practice in Indianapolis;
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Comment:Reducing billing errors at the point of service. (Practice Management Clinic).
Author:Isenberg, Steven F.
Publication:Ear, Nose and Throat Journal
Article Type:Brief Article
Geographic Code:1USA
Date:Jan 1, 2003
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