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Recommended Reading on Identity Management, Emerging Tech Trends, Women in IT, and Disinformation.

Beginning with this issue, I am taking the baton from Deborah Lynne Wiley of Next Wave Consulting, Inc., who has written the Hard Copy column for a number of years. Deb is certainly a tough act to follow! I hope to bring you a similar level of useful and interesting recommendations for your professional reading, and welcome your comments and suggestions.

This issue, I'll look at a basic open access primer on digital resource identity and access management, exciting potential developments in library technologies, experiences of women working within library information technology departments, and "fake news" from the journalism educator's perspective.


Access to Online Resources: A Guide for the Modern Librarian

By Kristina Botyriute

ISBN: 978-3-319-73989-2 (print); 978-3-319-73990-8 (ebook)

Published: 2018

Pages: 42

Price: Free (open access:; $59.99 (paper)

Available from: SpringerOpen, 11 West 42nd St. 15th Floor, New York, NY 10036;

Allowing the right people to access the right resources at the right time is a simple definition of digital resource access management, but it's actually a complicated process that author Kristina Botyriute distills into its essential key points in this book. Botyriute, a technical consultant for the identity and access management service OpenAthens, has written a concise and informative primer to help librarians and other knowledge workers quickly understand the ins and outs of the identity and access management (IAM) landscape. Botyriute's primary audience for this book is "knowledge workers who are involved with managing access to digital content online and cannot afford the time to read book after book of technical material to make sense of all the nuts and bolts that make up the IAM."

This book offers simple, one- to two-page introductions to basic, web-based authentication methods, including HTTP basic authentication, HTTP digest authentication, HTTP(S) forms authentication, cookies, certificates, IP address recognition, and proxy servers. Security Assertion Markup Language (SAML) is covered in a separate chapter and is followed by a discussion of OpenID Connect. The Troubleshooting section provides a useful 60 Second Diagnostics flowchart to help users determine why particular titles may not be available and offers suggestions on information to provide to publishers if the problem cannot be solved locally. Botyriute draws on her experience as a technical consultant by recommending the fastest way to get help from technical support: Try to identify the root cause of the issue, call instead of emailing, provide screenshots and steps taken, and confirm the identity of the person helping with the problem.

Access to Online Resources is visually attractive, with numerous photographs, graphs, and pullout boxes featuring key points and definitions. A key concepts chart including terms, definitions, and relationships to each other, is included at the end of each section. The text is written in a conversational, informal style, and examples are easy to read and relatable. The bibliography offers several resources for those wanting to learn more.

This book is recommended for anyone who is looking for a quick (and free!) guide to help understand how authentication and access works and why it is important for libraries and information organizations.


Emerging Library Technologies: It's Not Just for Geeks

By Ida Arlene Joiner

ISBN: 978-0-081022-53-5 (print); 978-0-081022-54-2 (ebook)

Published: 2018

Pages: 206

Price: $78.95

Available from: Chandos Publishing, 50 Hampshire St., Cambridge, MA 02139;

Librarians have always been in the vanguard of welcoming new technologies into their institutions. Microfilm, movie projectors, personal computers, and CD-ROMs are taken for granted now, but were once new and unknown. Emerging Library Technologies: It's Not Just for Geeks, a new title in the Chandos Information Professional series, offers a preview of the most popular technologies in the news today; some have already made their way into libraries, and others are coming in the near future. Author Ida Arlene Joiner brings years of library technology experience to this comprehensive and fascinating snapshot of where these technologies are now, showing how they will not only impact our organizations, but also the people we serve.

Technologies discussed in Emerging Library Technologies include artificial intelligence, robotics, drones, driverless vehicles, big data, virtual and augmented reality, 3D printing, and wearable technologies. Each technology has its own chapter, which includes information about history, areas of research, industries impacted by the technology, challenges and opportunities, and real-world examples of how some libraries are already working with the new technology. For example, the Arapahoe Colorado Libraries introduces its patrons to new technologies through its Show and Tech program--one session offered a hands-on demonstration of drones to give their patrons the chance to interact with this technology without having to invest in it on their own.

Each chapter includes a comprehensive glossary, suggestions for further reading, questions for further discussion, and "considerations for implementation," which discusses costs, training, possible audience, legal issues, and other concerns. In addition to the information focused on a particular technology, Joiner includes useful advice on how to try to keep up with technological advancements in the "Keeping Abreast of these Emerging Technologies" chapter. "How to Get Stakeholder Buy-in for Implementing Emerging Technologies in Your Library" is an invaluable guide to getting your technology projects funded. The "Emerging Technology Stakeholder Buy-In Check List" is a simple, yet powerful tool for making sure the right questions have been asked.

Emerging Library Technologies is a fascinating, thought-provoking glimpse into what library services will look like in the near future and is highly recommended not only for librarians, but anyone wanting to learn more about these exciting new technologies.


We Can Do IT: Women in Library Information Technology

Edited by Jenny Brandon, Sharon Ladenson, and Kelly Sattler

ISBN: 978-1-63400-053-6 (print)

Published: 2018

Pages: 236

Price: $22.00

Available from: Library Juice Press, P.O. Box 188784, Sacramento, CA;

At first glance, a book about women in information technology might seem to be a bit of a throwback. After all, haven't we reached the point as a society in which women would be fully integrated into IT departments, especially in libraries, where women have historically made up a majority of the employee population? According to the editors of this interesting book, there are still important issues to consider at the intersection of libraries, which have primarily employed women, and IT departments, which have primarily been comprised of men.

Brandon, Ladenson, and Sattler, all from Michigan State University, solicited essays from women in various types of library IT settings and working in areas such as computer networks, hardware and software support, computer programming, web development, and IT management. The resulting narratives offer a window into what it is like working in library IT and how roles and experiences have changed across time. Essays are grouped into five themes: #Advice (tips for success in IT), #Observations (personal reflections and focus on issues), #CareerPath (how to break into and move up in the field), #Challenges (obstacles such as sexism and unconscious bias), and #ChangeAgents (empowering messages and strategies for improvement and transformation). Taken as a whole, this collection offers a wide spectrum of backgrounds, experiences, observations, and advice from a group of committed, dedicated contributors.

While targeted toward women in library IT, this book offers useful advice for anyone, regardless of gender identification, working in any library field. Indiana University--South Bend's Vincci Kwong recommends that you obtain buy-in before you start a project; show, then tell; share your hidden responsibilities by telling people about "back-end" tasks; learn about your colleagues' personalities and work styles; find a tech buddy through networking; and don't be shy, ask for help. Catherine Larson, in her chapter "Girls Don't Do Woodworking," encourages readers to "accept that you may not know everything, but strive to learn still more; learn from failure and successes alike; and push against the dominant culture when appropriate."

We Can Do IT is an interesting and inspirational read for anyone seeking to understand differing perspectives on organizational culture and should be particularly useful for library managers and administrators who supervise information technology departments.


Journalism, 'Fake News' & Disinformation: Handbook for Journalism Education and Training

Edited by Cherilyn Ireton and Julie Posetti

ISBN: 978-92-3-100281-6

Published: 2018

Pages: 122

Price: Free (open access)

Available from: International Programme for the Development of Communication, UNESCO, 7, place de Fontenoy, 75352 Paris 07 SP, France;

The problem of disinformation is global in scope, evermore raising questions about the nature of journalism itself--its quality, credibility, and overall survival. This handbook, part of the Global Initiative for Excellence in Journalism Education, is designed to provide a model curriculum for journalism educators to teach core journalistic values, such as why trust matters, how digital technology and social media are spreading information disorder, the role of media in information literacy, how effective fact-checking works, and what journalists can do if they are attacked. Further, it has particular relevance for librarians and information professionals seeking to promote the use of reliable, trusted, reputable information sources.

To provide a framework for discussion, the authors distinguish between disinformation and misinformation. Disinformation refers to deliberate attempts to deliver dishonest information with an intent to harm. Misinformation is intentionally false but not intended to harm. An awareness of both is necessary as journalists (and librarians) work to provide information:
History also teaches us that the forces behind disinformation do not
necessarily expect to persuade journalists or broader audiences about
the truth of false claims, as much as cast doubt on the status of
verifiable information produced by professional news producers. This
confusion means that many news consumers feel increasingly entitled to
choose or create their own 'facts', sometimes aided by politicians
seeking to shield themselves from legitimate critique.

The book is divided into seven modules, each of which covers a specific problem or topic. Module 3, "News Industry Transformation: Digital Technology, Social Platforms and the Spread of Misinformation and Disinformation," offers an interesting overview of technology's role in journalistic practice, including the collapse of traditional news business models, the impact of social media, and the rise of alternative publishing platforms such as Facebook. Each module provides a synopsis, outline, learning outcomes, suggested assignment, materials, and supplementary readings. The material is well-documented, with useful footnotes and cross-references. Further, each topic is presented in such a way that it can be used as the basis for a classroom discussion, as well as lectures and roundtable discussions.

While primarily designed to be used by journalism educators, Journalism, 'Fake News' & Disinformation provides a useful and valuable perspective for all those who sort through and analyze information on a daily basis.

Jennifer Bartlett ( is interim associate dean, teaching, Learning & Research Division, University of Kentucky Libraries.

Comments? Email the editor-in-chief (

Jennifer Bartlett

University of Kentucky Libraries











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featured books

Access to Online Resources: A Guide for the Modern Librarian

Emerging Library Technologies: It's Not Just for Geeks

We Can Do IT: Women in Library Information Technology

Journalism, 'Fake News' & Disinformation: Handbook for Journalism Education and Training
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Title Annotation:hard copy
Author:Bartlett, Jennifer
Publication:Online Searcher
Article Type:Book review
Date:Jan 1, 2019
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