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Rear View Mirror: HELP! You ask me.

Byline: Quentin Willson

Q I HAVE a three-year-old Ford Escort that's done just 24,000 miles. It has rust all the way down both driver and passenger side sills, on the rear wheel arch, rear door quarter panel and part of the rear door under the rubber seal. Ford say they won't take any responsibility (they say it's stone-chipping!). I've bought Fords for 25 years and never had a problem like this. I've had an independent inspection which confirms the cost to fix the damage would be about pounds 1,000. What do you think? Paul Singleton, e-mail

AFOR a three-year-old modern car with 24,000 miles to have corrosion as cancerous as yours beggars belief. I'd show your report to the AA's legal department and see if they'd be willing to intervene on your behalf. But unless your Escort was bought with a six-year anti-perforation warranty, you don't really have much legal redress.

QI AM thinking of buying a new Toyota Yaris 1.4 D-4D T3. A nearly new 03-reg would set me back around pounds 8,700 in my native Swansea, but I have come across a website called Autobytel which can supply me with a brand new one with metallic paint for pounds 8,883. Do you think it's all too good to be true? Janet George, email

AAUTOBYTEL are a reputable outfit and the price is certainly keen. However do make sure your Yaris is a UK-supplied car with full UK-spec and that it carries Toyota's platinum-plated three-year warranty.

QI BOUGHT a Toyota Landcruiser Colorado brand new from a car supermarket in Feb 02, and am trying to sell it to Toyota because we are emigrating. They won't touch it with a barge-pole - why are they being so difficult? Mike Bennison, email

ATHIS happens time and time again. UK-franchised dealers turn their noses up at cars sourced from mainland Europe simply to get their own back. Your Landcruiser is identical to a UK-supplied model, so there should be no price penalty when selling. I'd sell privately anyway - there'll be less grief and you'll probably draw more money.


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Title Annotation:Features
Publication:Sunday Mirror (London, England)
Date:Jul 18, 2004
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