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RMH Teleservices International Expansion -- New Canadian Call Center Announced.

BRYN MAWR, Pa.--(BUSINESS WIRE)--Feb. 10, 1999--RMH Teleservices Inc. (Nasdaq:RMHT), a leading provider of teleservice solutions, announced today the opening of a new call center in Canada.

The 33,000 square foot facility is located in Oromocto, New Brunswick, a town 15 miles outside of Fredericton and home to Canada's largest military base. The call center will have 200 workstations and should create 500 new jobs with an estimated annual payroll in excess of CAN$9 million. The Canadian site is being launched under RMH's newly created: RMH Teleservices International.

Working closely with New Brunswick Economic Development and the Greater Fredericton Economic Development Office, RMH identified Oromocto as a location rich in quality labor and existing technological support. Local officials identified the Oromocto Business Complex site and quickly presented an attractive business proposal to RMH. Within days, RMH had secured a multi-year lease on the Business Complex site.

"Renovation is currently underway and calling is expected to begin in early March," said Bob Berwanger, chief operating officer. "Area residents are being interviewed for staff positions and applications for telesales representatives are being accepted via mail and the Internet. The response to the opening has been tremendously positive."

"RMH is a welcome addition to our call centre industry," said New Brunswick Premier Camille Theriault. "More important are the 500 much needed jobs in Oromocto. This is a significant development for the region and the entire province."

"We are excited to be entering Canada and see this site as the first of several to be established there for RMH," says Executive Vice President Mike Scharff. "The quality of the available work force, suitable space to build state-of-the-art call centers and the proactive business environment in Canada allows us to satisfy our customers and build shareholder value."

RMH has been a leader in the outsourced teleservices industry for over 15 years. The company provides sales and customer service support to a select group of Fortune 1,000 clients. With 14 call centers and over 3,000 employees in the U.S. and Canada, RMH successfully completes more than 150 million customer transactions annually.

This news release contains forward-looking statements. Such forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified and certain of which are discussed from time to time in the company's filings with the Securities and Exchange Commission. Future events and actual results could differ materially from those set forth in, contemplated by or underlying the forward-looking statements. SOURCE: RMH Teleservices Inc.
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Publication:Business Wire
Geographic Code:1CANA
Date:Feb 11, 1999
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