RANDY MILLER APPOINTED DIRECTOR OF QUALITY AND CUSTOMER PROGRAMS OF THE DETROIT NEWSPAPER AGENCY
RANDY MILLER APPOINTED DIRECTOR OF QUALITY AND CUSTOMER PROGRAMS
OF THE DETROIT NEWSPAPER AGENCY
DETROIT, Nov. 18 /PRNewswire/ -- Randy Miller has been appointed director of quality and customer programs of the Detroit Newspaper Agency reporting to Frank Vega, president and CEO. Miller will also be a member of the operating committee. Prior to his appointment at the DNA, Miller was deputy managing editor of the Detroit Free Press. In his new position he will be responsible for quality initiatives, customer satisfaction and training programs in all divisions of the DNA.
The position is a new one specially created by Vega. Earlier this year Vega had pointed out the need for a distinct corporate identity and culture at the DNA, a company created from the merging of two separate companies. In making the appointment, he said "with this move we're saying that quality will become the corporate culture of the DNA."
"This is a significant step. Quality is a fundamental part of how we produce our newspapers and how we treat our customers. It affects every facet of our business. We simply are aiming at being the best," Vega said.
Miller brings a variety of newspaper experience to the job. During his tenure at the Free Press, the paper won two Pulitzer Prizes for photography and became recognized as one of the country's leading newspapers in design and graphics. Before joining the Free Press in 1966, he worked at the Denver Post where he held positions of assistant managing editor and creative and services director. He has also owned a weekly newspaper in Missouri.
Miller holds undergraduate and graduate degrees in journalism from the University of Missouri School of Journalism.
/CONTACT: Frank Vega of Detroit Newspaper Agency, 313-222-2060/ CO: Detroit Newspaper Agency ST: Michigan IN: PUB SU: PER ML -- DE017 -- 1456 11/18/91 12:45 EST