RADVISION chosen by CESTEL to deliver video-enhanced services and contact centers.
RADVISION LTD., a provider of voice and video network
infrastructure and developer tools for unified visual communications
over IP, 3G and emerging next-generation networks, has announced that
CESTEL, a major Spanish system integrator for the media and call center
industry, has chosen RADVISION's Interactive Video Platform to
incorporate advanced video capabilities to its contact center and IVR solutions. RADVISION's development platform offers an intuitive,
smooth migration path from audio-based contact centers and IVR systems
to video-enhanced solutions. The IMS-ready Interactive Video Platform
enables rapid development and deployment of multiple video applications
that can be run concurrently. This allows CESTEL to leverage a one-time
infrastructure investment and enables delivery of carrier-class
solutions that enhance the consumer experience.
www.radvision.com and www.cestel.es