Quality and performance excellence in higher education.
In 2001, the University of Wisconsin-Stout became the first higher education institution to win a Malcolm Baldrige National Quality Award. Prior, most recipients were corporations, such as Cadillac, Boeing, and 3M.
The award program--named after a former secretary of commerce--honors institutions that practice "quality management." Winning was no small feat for UW-Stout, a campus of 8,000 students focusing on career-oriented programs. The editors outline what this IHE is doing right, while also reviewing the strengths of five other IHEs, including the University of Northern Colorado, a more recent Baldrige winner.
They note that management at these institutions is agile--able to change course quickly--and dedicated.
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|Title Annotation:||Between the Lines|
|Author:||Angelo, Jean Marie|
|Date:||May 1, 2005|
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