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Quintum Technologies, Eatontown, N.J., a leading innovator in VoIP technologies, and a subsidiary of Network Equipment Technologies, Inc. (NYSE:NWK) has announced a new service offering called the Total Care Package, designed to provide critical installation and support services to customers deploying Tenor VoIP MultiPath switches and gateways with Microsoft Office Communications Server (OCS) 2007.

The "One Price/One Year" customer support package includes services by Quintum's Microsoft Certified Engineers that begins with pre-network design, and ends with Quintum's technical support, for one full year.

Integration of Microsoft OCS 2007 with an existing voice network can pose a variety of challenges. Quintum addresses those challenges with its line of Tenor MultiPath switches and gateways. Tenor supports Microsoft OCS 2007 with its ability to easily integrate legacy and IP-based PBXs, analog endpoints, fax and modem-based devices, and also provides connectivity to the public switched telephone network (PSTN). Tenor also offers a Unified Communications Proxy, which enables the Tenor gateway to provide "Any to Any" connectivity of standard SIP and legacy telephony equipment with the Microsoft OCS environment.

To address the deployment needs of customers, Quintum, a Microsoft Gold Certified Partner, created the Total Care Package. Critical services start with pre-network design and planning to assure appropriate integration with the existing network infrastructure. Remote installation and verification will be performed to assure that the Tenor is fully functional in the Microsoft unified communications network. Customers will then have 24x7 access to Quintum engineers, dedicated email support, and a warranty that includes Advanced Tenor Replacement, if needed, for an entire year.

"Given the nature of today's communications networks, deploying unified communications can create new deployment challenges," said Chuck Rutledge, vice president of Marketing for Quintum. "We designed this "One Price/One Year" package for those customers who are migrating to the Microsoft OCS 2007 Platform to not only simplify their implementation, but to give them the peace of mind that Quintum will stand behind their decision to deploy unified communications to integrate Microsoft OCS 2007 into their existing network."

As previously announced, Quintum recently made several product enhancements to support Microsoft OCS 2007. First, Quintum released the new Unified Communications Proxy (UCP) for Tenor VoIP MultiPath Switches and Gateways. The UCP expands Tenor's MultiPath switching capability to include enhanced call routing and SIP to SIP switching, allowing multiple VoIP and TDM networks to easily be integrated together. Tenor now supports "Any to Any" MultiPath switching between VoIP and TDM networks, including SIP to SIP calls, TDM to TDM calls and SIP to TDM calls. This capability also allows multiple gateways and SIP endpoints to be deployed off of a single Microsoft mediation server. The UCP is now available in the entire Tenor line of VoIP MultiPath Switches and Gateways. For information and an animated display of our new UCP, please go to:

Quintum also released a new Tenor Hybrid Gateway 60 that will integrate Tenor's call routing intelligence with a Microsoft Mediation Server to simplify deployments of Microsoft unified communications. The Tenor Hybrid was specifically designed to allow customers to easily integrate Microsoft OCS 2007 with legacy and IP-based PBXs, analog endpoints, fax, and modem-based devices, and be assured of connectivity to the PSTN. To find out more information on the new Tenor Hybrid Gateway product, please go to: Tenor Hybrid Gateway.

Finally, Quintum debuted its new microsite dedicated to the Microsoft unified communications initiative. The new microsite features "Dr. Quintum" (Dr. Q) as a knowledgeable source of all information related to the deployment of Quintum Tenors with Microsoft's UC initiative. The site offers a new layout with new sections including FAQs, testimonials and detailed descriptions of how Quintum's Tenor works with Microsoft unified communications, including our new Unified Communications Proxy (UCP) feature. For more information please go to:

About Quintum

Quintum Technologies, LLC, a wholly owned subsidiary of Network Equipment Technologies, Inc., is headquartered in Eatontown, NJ. Quintum delivers VoIP solutions that bring the reliability and voice clarity of public telephone networks to Internet telephony. Quintum's intelligent VoIP access solutions integrate easily into existing PBX and IP infrastructures, making them the ideal choice for service providers and enterprises alike.

Quintum was awarded the Frost & Sullivan 2007 Global Product Differentiation Innovation Award in recognition of its ability to grow and strengthen its position in the enterprise media gateway market through intensive in-house product development. Quintum is also a Microsoft Gold Certified Partner, a Nortel Developer Partner and an Avaya DeveloperConnection Partner.

Quintum sells its switches worldwide through its direct sales force and a network of resellers and distributors. For more information, call 1-877-SPEAK IP (1-877-773-2547), 1-732-460-9000 outside the US, or visit

About Network Equipment Technologies, Inc.

For nearly a quarter of a century, Network Equipment Technologies, Inc. (NET) has provided voice and data communications equipment for multi-service networks requiring high degrees of versatility, interoperability, security and performance. NET's broad family of products are purpose-built for mixed- service, multi-protocol networks; bandwidth-sensitive site communications; high-performance, security-sensitive transmissions; and converged communications. The company's NX Series for network exchange solutions and VX Series for voice exchange solutions enable interoperability and integration with existing networks for seamless migration to secure IP-based voice and data communications. In addition, Quintum, a subsidiary of NET, delivers VoIP access solutions that bring the reliability and voice clarity of public telephone networks to Internet telephony.

For more information, visit or call 732/460-9000, ext. 238.
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Publication:Modem User News
Date:Apr 1, 2008

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