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Public management in the new South Africa. (The Manager's Musings).

The Winter issue's musings were inspired by a conference in South Africa this past autumn. Preparing my keynote--"Leading and Managing Public Sector Change: Challenges and Choices for the New South Africa"--I was a little apprehensive. I knew a lot about change in the public sector. I had read about it, attended countless workshops, seminars, and conferences on it, written about it, observed mentors practice it, and done it myself for close to 40 years. As for challenges, I turned to the work of Erwin Schwella of Stellenbosch University who points to issues of accountability, productivity, and customer service quality.

For choices I turned to the conference program with its focus on practical tools and techniques: strategic planning, performance measurement, performance auditing, alternative sourcing, ethics, diversity management, entrepreneurship, customer service quality, etc.

Now, The Public Manager is helping to plan a conference on leading and managing change in southern Africa (South Africa, Namibia, Botswana, Swaziland, and Lesotho) to be held in South Africa September 16-18, 2002. We're looking for co-sponsors, exhibitors, speakers, and more. Stay tuned and check our Web site at
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Author:Master, Warren
Publication:The Public Manager
Date:Dec 22, 2001
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