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Provision of Laser printers.

Contract award: printer exchange and continuation druckermietmodell (print output management).

Rental model with full service for printer and MFP in the tax Baden-WE-rttemberg and the Regional Finance Office in Karlsruhe.

The aim of the tender is to conclude a lease agreement for the supply of printing and multifunction systems, including management system, the roll-out, the guarantee and warranty services, and the operation of logistics. The rental agreement shall have a term of 48 months.

In addition, to be provided under the lease a full service (full service).

The advertised about the main benefits of this procedure are:

- Project planning and management for the initial roll-out as specified by the framework by the customer (AG)

- Building a Testgestellung for the sample configuration and management software for logistic operation on a system provided by the AG

- Delivery of the printing and multifunction systems to point of use (about 100 locations within Baden-WE-rttemberg)

- Installation and commissioning of the printing and multifunction systems at the installation (roll-out) with documentation

- Reduction of existing equipment and storage at a designated space for each building / part building

- Short operator training per installation site

- Centralized training of administrators

- Repair and maintenance services with on-site service during the term, with defined response times (all interven-tion necessary for the operation, except toner - exchange)

- Provision of logistics operations with maintenance kits and fuel-related components (toner exposure and fuser, toner waste containers, etc.);-demand, fully automatic triggering of the ordering processes by email printer management system. The toner appointment shall automatically using a driver management in the form that a message about toner levels on the external service provider is, which then causes the Tonernachlieferung at each remote user of the service tax authorities.

The toner supplies should be included within a specified pressure volume in the rent. Only when this pressure is exceeded, the excess volume required may be billed separately. The same applies to the other, due during the term of consumables (photoconductor, toner waste containers, etc.) to achieve the agreed volume printing.

- Quarterly - reporting during the useful life, for the following characteristic quantities:

- Service Report with response and recovery times

- Consumption data for devices / device groups (page yield, toner, photo manager, etc.)

- Trend analysis for volume printing

There are only brand new appliances with warranty permitted. Do not use reconditioned (refurbished) units are delivered.

The fuel consumption and maintenance material has to be brand new original item (no rebuild or refill products) by the manufacturer.

Date of contract awa


Contractor address : Wilhelm-Schickard-Str. 7

72124 Pliezhausen

Agency : Oberfinanzdirektion Karlsruhe-Landeszentrum fE-r Datenverarbeitung (OFD/LZfD)

MoltkestraE-e 50

Contact point(s): Oberfinanzdirektion Karlsruhe - Landeszentrum fE-r Datenverarbeitung (LZfD)

For the attention of: Birgit KE[micro]hler

76133 Karlsruhe


Telephone: +49 72172152851

Fax: +49 72172152155


Internet address(es):

General address of the contracting authority:

country :Germany

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Publication:Mena Report
Date:Jul 30, 2013
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