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Promero. (e-commerce).

Promero, a Pompano Beach, Fla.-based firm, has released Version 2.0 of its integrated eCommerce solution, Envisient. Envisient is a product suite comprised of online storefront management, customer relationship management (CRM) and automatic call distribution (ACD). It allows customers to maintain multiple storefronts with features such as transaction processing, reporting, simple browser-based authoring and management tools, utilizing wizards and templates.

Envisient integrates communications, e-commerce and customer activities. Enhancements in Envisient 2.0 include the ability to track activities occurring in the online storefront and to store this information in the (CRM) module in real time, allowing clients to maintain up-to-the-minute records on a customer's search and buying habits. Additionally, Envisient 2.0 can accept extensible markup language (XML) feeds from any external e-commerce platform for the same real-time customer activity logging in the Envisient CRM.
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Publication:Financial Executive
Article Type:Brief Article
Geographic Code:1USA
Date:Jan 1, 2002
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