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Phone call frustration; yourLETTERS.

WHY, oh why, when I wish to telephone an office for a bit of information, can I never speak to someone direct? All you hear is "if you require" A, press 1, B, press 2 or online www dot co. dot etc. By the end of all the talking which seems to go on endlessly, I have almost forgotten why I was telephoning in the first place.

Where has that pleasant voice gone, saying "Good morning, can I help you"? Please voice, come back. Everyone is not online by a long way, particularly as it is often older people who are seeking advice. From one bothered, very old lady.

R Williams, Mold.
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Title Annotation:Letters
Publication:Daily Post (Liverpool, England)
Date:Apr 16, 2010
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