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Patients' rights ombudsman group to be established in Tokyo.

TOKYO, Aug. 19 Kyodo

A preparatory committee for a nongovernmental organization (NGO) said Monday it is recruiting expert and advisory volunteers in preparation for the establishment of an ombudsman group in Tokyo to deal with complaints and consultations from medical patients.

The ombudsman group for patients' rights will aim at promoting medical services that focus on patients, based on the declaration of the World Health Organization that stipulates patients' rights to receive adequate information and fair investigation into complaints, group organizers told a news conference.

According to the organizers, the planned ombudsman group will respond to consultations concerning patients' rights, as well as investigate and warn medical institutions.

The organizers said they are now recruiting volunteer members who are experts and advisers from the fields of medicine, law and welfare.

A similar ombudsman group for patients' rights was set up in 1999 in Fukuoka Prefecture as a nonprofit corporation. It has responded to about 2,300 complaints and consultations in three years since then.
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Publication:Japan Weekly Monitor
Date:Aug 26, 2002
Words:164
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