Printer Friendly

PUC Judge Rebufs Pac Bell ISDN Rate Increase; Compaq, Intel and Consumer Group Applaud California PUC Judge's Ruling.

SANTA CLARA, Calif.--(BUSINESS WIRE)--Nov. 22, 1996--Compaq Computer Corp., Intel Corp. and Utility Consumers Action Network (UCAN) today applauded a ruling by an administrative law judge of the California Public Utilities Commission.

The judge has found that Pacific Bell has failed to justify its proposal to increase ISDN rates in California. In a ruling mailed on Tuesday, Nov. 19, Judge Kim Malcolm found numerous deficiencies in Pacific Bell's cost justifications for the proposed rate increase.

In her ruling, Judge Malcolm recommended retaining the existing rate of $24.50 per month, instead of the $32.50 per month home ISDN rate requested by Pacific Bell, subject to possible further proceedings. The allowance for off-peak-period usage would be 200 hours, instead of the 20-hour limit sought by Pacific Bell.

The judge observed that there are "currently no economic alternatives to ISDN services for residential and small business customers who seek high speed data transmission."

The judge found that Pacific Bell's ISDN customer and installation service was unreasonable and inadequate, and adopted a variety of remedial incentives to ensure that Pacific Bell significantly improve its service by March 1997. The judge's findings are expected to be endorsed by the full Commission next month.

"When adopted by the full Commission, this proposed decision will be a big win for the California online user, a win for Silicon Valley, and even a win for Pacific Bell if it recognizes the opportunity we believe exists to provide ISDN services to speed-hungry Internet users," said Dhruv Khanna, senior communications attorney, Intel. "The California PUC deserves kudos for processing this matter quickly. The judge did a superb job of understanding the reams of evidence produced in the case."

The consumer advocacy group UCAN, which along with Intel and Compaq participated actively in this matter, also expressed satisfaction with the judge's recommendation. "Consumers should not have to pay the high prices sought by Pacific Bell and be subjected to delays and inconvenience when they order ISDN," said Barry Fraser, UCAN's attorney.

"Despite the efforts of Congress and state lawmakers as well as the Commission, local exchange telephone companies remain unresponsive to consumer needs and are not driven by competition to innovate."

Compaq's manager of federal government affairs, Jeff Campbell, applauded the Commission's recognition of the importance of ISDN and of consumers' needs for higher-speed, digital, and more reliable telecommunications services. "The fact that the Commission received more than 1200 letters, faxes, e-mail messages and other forms of informal protests to Pacific Bell's rate increase demonstrates how widespread and important computer communications have become," said Campbell.

Intel, the world's largest chip maker, is also a leading manufacturer of personal computer, networking, and communications products. Through innovative technologies, Intel is committed to improving the Internet experience for PC consumers.

CONTACT: Intel Corporation

Tom Waldrop, 408/765-8478

or

Compaq Computer Corporation

Jeff Campbell, 202/962-3830

or

UCAN

Barry Fraser, 619/696-6966
COPYRIGHT 1996 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1996, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:Nov 22, 1996
Words:480
Previous Article:The Dial Corporation to stay in Phoenix area.
Next Article:Saxon Petroleum Inc. - Board Appointment.
Topics:


Related Articles
STATE STUCK WITH NETWORK TO NOWHERE TELECOMMUNICATIONS CUSTOMERS PAID FOR FERRARI, BUT GOT SKATEBOARD.
PUC ANNOUNCES FORMAL PROBE INTO GTE; COMMISSION TO LOOK AT UTILITY'S MARKETING AND ETHICAL PRACTICES.
PENALTY PLAN IMPERILS MERGER, PHONE FIRMS SAY.
HOW MARRIAGE RATES : TELESIS CHARGES COULD STAY SAME.
IN-STATE CALLER I.D. TO START SATURDAY FOR PACIFIC BELL, GTE.
GTE OK'D FOR LONG DISTANCE : LOCAL CARRIER TO SERVE STATE.

Terms of use | Copyright © 2017 Farlex, Inc. | Feedback | For webmasters