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PRODIGY LAUNCHES NEW COMPUTER SUPPORT BULLETIN BOARD LINKING COMPUTER HARDWARE, SOFTWARE FIRMS AND THEIR CUSTOMERS

 WHITE PLAINS, N.Y., Sept. 23 /PRNewswire/ -- Need help setting up a computerized portfolio? Stymied by a paragraph in your computer's instruction manual?
 No problem. The PRODIGY service, the interactive network with more than 2 million members just launched a new computer support bulletin board where a growing list of hardware and software companies have representatives available to electronically answer consumers' questions about their products.
 The board is open 21 hours a day, seven days a week. It provides a direct connection with vendors and other members who have the skills and knowledge to help with a variety of technical problems.
 The PRODIGY service runs the most active commercial bulletin board network in the United States. On any given day, up to 100,000 new postings are added to its more than 800 different public bulletin board topics. More than 1 million public notes are available for reading at any one time. In addition, PRODIGY is one of the country's most popular E-mail networks, delivering between 3 million and 4 million private person-to-person electronic letters every month.
 Helping Prodigy get the board started are Gateway 2000, Meca Software, Timeworks, Inc., Alpha Software, Niche Software Products, Masterclips, ETM Services, and Pastures. More vendors will be added in the coming weeks.
 The computer support board joins other technical help areas already on the network. Many computer firms answer questions today on the PRODIGY service's computer bulletin board. Prodigy said it expects these companies will migrate to the new board now that it's been established for them and their customers. Others, like IBM and Packard Bell, sponsor their own customer assistance boards on PRODIGY.
 Prodigy Services Company is a partnership of IBM and Sears.
 -0- 9/23/93
 /CONTACT: Brian Ek of Prodigy, 914-993-8811/


CO: Prodigy Services Company ST: New York IN: CPR SU: PDT

WB-TW -- NY038 -- 5205 09/23/93 12:26 EDT
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Publication:PR Newswire
Date:Sep 23, 1993
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