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Organization Diagnosis, Design, and Transformation: Baldrige Users Guide (BUG), 9th Edition, 2019-2020.

9780873899918

Organization Diagnosis, Design, and Transformation: Baldrige Users Guide (BUG), 9th Edition, 2019-2020

John Vinyard

ASQ Quality Press

2019

413 pages

$63.00

HD62

The Baldridge Criteria for Performance Excellence was created by the Reagan administration to improve the quality and productivity of American companies by promoting an awareness of performance excellence as an increasingly vital element in achieving a competitive edge. Here Vinyard addresses the most detailed level of the criteria-the 44 Areas to Address. He covers the fundamentals or key design concepts of performance excellence; the organization's unique context as it relates to the design of organizational systems and a comprehensive scorecard; organization systems: strategic leadership, execution excellence, and organizational learning and support systems; the organizational scorecard and comparisons to other world class organizations; and the path to performance excellence: organizational diagnosis, design, and transformation. (Ringgold, Inc., Portland, OR)

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Article Type:Book review
Date:Sep 1, 2019
Words:141
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