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Optimizing emergency department throughput; operations management solutions for health care decision makers.

9781420083774

Optimizing emergency department throughput; operations management solutions for health care decision makers.

Ed. by John M. Shiver and David Eitel.

CRC Press

2010

247 pages

$69.95

Paperback

RA975

Healthcare leaders will find tools they can use to reorganize and reprioritize their emergency departments. The techniques described can be used to quantify improvements, enhance predictability of workflow, and improve staff scheduling. Some of the tools and techniques covered include Emergency Severity Index triage, Lean and Six Sigma methods for emergency department workflow analysis, process mapping and workflow diagramming in healthcare, and queuing models for hospital emergency departments. Some other areas discussed include forecasting the demand for emergency department services, improving fairness in nurse scheduling using auctions and integer programming optimization, and alternative emergency care settings. B&w screenshots are included. Contributors are healthcare reformers. Shiver teaches in the Department of Health Administration and Policy at George Mason University. Eitel is chair of the Operations Management Committee of the American Academy of Emergency Medicine.

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Publication:SciTech Book News
Article Type:Book review
Date:Jun 1, 2010
Words:171
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