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OHIO RELAY SERVICE DEDICATES CLEVELAND CENTER

 CLEVELAND, Jan. 31 /PRNewswire/ -- Representative of Ohio's deaf community, Ohio Bell and the Ohio Relay Service today dedicated the new statewide headquarters of Ohio's telephone service for the deaf. Grand opening ceremonies took place at 1:30 p.m. Sunday during an open house at the new facility at 13630 Lorain Ave.
 Beginning Monday, Feb. 1, the Cleveland center will provide relay service for the entire state.
 The Ohio Relay Service operates 24 hours a day, seven days a week. The relay will place calls for people who are either hearing or deaf, enabling anyone with a teletypewriter (TTY) to call anyone with a conventional telephone, and vice versa.
 Communication Assistants at the Cleveland relay center will answer calls place to the Ohio Relay Service's toll-free number 1-800-750-0750 between the hours of 6 a.m. and 9 p.m., Monday through Saturday. The Ohio center will operate in conjunction with two similar centers in Southeastern Michigan which will answer nighttime and Sunday calls from Ohio and will provide backup capacity if needed. These centers have been answering Ohio relay calls since the service began in Ohio Nov. 15.
 The Ohio relay carries an average of 1,200 calls per day.
 The new 6,400 square fool Cleveland relay center begin operation Feb. 1 with a staff of 40 employees. The Ohio Relay Service plans to train additional personnel and increase its staff as calling volumes increase. Current projections indicate that employment at the Ohio relay may reach as high as 100 people by year's end.
 During relay calls a Communication Assistant (an Ohio Relay Service employee trained in deaf culture as well as communications) reads typed messages aloud to a hearing person and relays speech in the form of TTY keystrokes to callers who are deaf or hard-of-hearing.
 Ohio's relay service is provided throughout the state by Ohio Bell, a subsidiary of Chicago-based Ameritech, under a contract with the Public Utilities Commission of Ohio.
 -0- 01/31/93
 /CONTACT: Frank Spring of Ohio Bell, 216-822-4665/


CO: Ohio Relay Service; Ohio Bell ST: Ohio IN: TLS SU: PDT

AH -- NYSU004 -- 1092 01/31/93 14:52 EST
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Publication:PR Newswire
Date:Jan 31, 1993
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