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News /How to get your 'upgrade face' on.

RESORTING to bribery, pretending you just got married and even impersonating a journalist are all failed tactics employed by passengers trying to get an upgrade on a flight.

Virgin Atlantic has revealed some of the curious methods travellers have employed to try to get bumped up to upper class.

Over the years, staff have been told a variety of tales by passengers - including one man who suggested an upgrade would help heal a broken heart after being dumped on his birthday.

Another man dared to ask for an upgrade because he didn't want to sit next to his wife, while one famous magician even offered to perform magic tricks for the crew in return for a better seat.

The airline however, says one of the best ways to get an upgrade is by using points earned on its new Reward Credit Card, which allows members to choose from upgrades and free companion seats based on spending.

Those without a Virgin Atlantic credit card still try to get lucky - with new research revealing the most popular methods for trying to blag an upgrade are dressing smartly, arriving extra early and flirting with check-in staff.

To showcase what an upgrade feels like, Virgin Atlantic staged a social experiment at London Heathrow where unsuspecting passengers were given surprise upgrades.

The results were recorded in super slow motion and capture the exact moment of shock, excitement, joy and even tears when holidaymakers realise they've got a treat to start their journey.

Oliver Byers, SVP of sales and customer loyalty at Virgin Atlantic, said: "From the weird to the wonderful, our check-in desk attendants have heard it all. Our loyal customers deserve rewards and what better way to do that than to kick start their journey with an upgrade.

"Although we love to hear them, there is no need for extravagant excuses anymore; our credit card holders are likely to experience that 'Upgrade Face' feeling sometime soon."

The new card is a joint venture between Virgin Atlantic, Virgin Money and Mastercard ? For more see Giselle Garcia's reaction to earning a Virgin Atlantic upgrade Jane and Steven Williamson find out they are getting a free Virgin Atlantic upgrade

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Publication:Manchester Evening News (Manchester, United Kingdom)
Date:Jun 11, 2018
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