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NetSolve Unveils New Services Platform To Fuel Growth; New Platform Drives Costs and Complexity Out of IT Infrastructure.

Business Editors/High-Tech Writers

AUSTIN, Texas--(BUSINESS WIRE)--Sept. 15, 2003

NetSolve Incorporated (Nasdaq:NTSL) announced a new services platform called Agile IT Infrastructure Management Systems (AIIMS(tm)). The new platform is a key element in support of NetSolve's goal of accelerating its leadership as the provider of integrated IT infrastructure management services.

The AIIMS platform addresses customer demand for intelligent and cost-effective support of their new and existing IT infrastructure by blending NetSolve's patented technology, best in class tools and proven processes. The new platform drives cost out utilizing intelligent automation backed by highly skilled engineers.

"A key element in our growth strategy is continually improving and expanding the value we deliver to our customers," said David Hood, President and CEO of NetSolve. "AIIMS furthers our ability to manage our customers' IT infrastructure with better performance, lower cost and more rapid adoption of new technologies than enterprises can do on their own," he added. "NetSolve drives complexity and costs out of the daily job of managing IT infrastructure in ways others cannot do," Hood said.

"NetSolve's AIIMS platform builds on its proven experience to give enterprises of all sizes the option to selectively outsource components of their IT infrastructure," said Jasmine Noel, president of research IT management firm JNoel Associates. "NetSolve's AIIMS platform gives internal IT teams the room to focus on strategic business requirements versus routine daily IT management," she added.

NetSolve's AIIMS architecture offers a flexible selective outsourcing model, tailored to the specific needs of each customer. Some of the platform's business value includes:

-- One click Web views of IT infrastructure with drill-down

screens

-- Rapid roll-out and scalability of new technologies

-- Turnkey integration with existing systems and tools

-- 24/7 remote management and access to technological expertise

-- Meets all levels of infrastructure IT security needs

-- Significantly reduced infrastructure and maintenance costs

"AIIMS provides NetSolve the flexibility to tailor our services to meet customers' business requirements," said Jeff Guillot, Vice President of Development at NetSolve. "Our developers are charged with rolling out further improvements to integrate emerging technologies, expand scalability and automate additional processes," he added.

About NetSolve

NetSolve is a leading provider of IT infrastructure management services for the enterprise. Using dynamic tools, an "own the problem" process and top-caliber engineers, NetSolve remotely monitors, diagnoses and solves a range of critical IT infrastructure issues. With proven solutions since 1995, NetSolve provides remote operational management to more than 1,000 companies with over 40,000 devices managed in 50 countries.

NetSolve: www.netsolve.com or 800/NETSOLVE.

Forward-Looking Statements

This release includes "forward-looking statements" within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. We sometimes identify forward-looking statements with such words as "intends," "believes," "expects," "views," "anticipates" or similar words indicating future events. Such statements involve known and unknown risks, uncertainties and other factors that could cause NetSolve's actual results to differ materially from the results expressed or implied by such statements. Such factors include, but are not limited to, general economic and business conditions, conditions affecting the industries served by NetSolve, conditions affecting NetSolve's customers, resellers, partners and suppliers, the effect of national and international political and economic conditions, the ability and willingness of resellers and other partners to devote their resources to sales of our services, the ability of our sales force to increase sales, competition, the ability of our development team to enhance existing services and create new services and expand into new technologies, the market acceptance of NetSolve's services including any expanded service offerings, and other factors disclosed in NetSolve's subsequent filings with the Securities and Exchange Commission, which are incorporated herein by this reference. Accordingly, although NetSolve believes that the expectations reflected in such forward-looking statements are reasonable, there can be no assurance that such expectations will prove to be correct. Any forward-looking statement speaks only as of the date on which such statement was made, and NetSolve does not undertake any obligation to update any forward-looking statement to reflect events or circumstances after the date on which such statement was made, or to reflect the occurrence of unanticipated events. New factors emerge from time to time and it is not possible for us to predict all of such factors, nor can we assess the impact of each such factor or the extent to which any factor, or combination of factors, may cause results to differ materially from those contained in any forward-looking statement.
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Publication:Business Wire
Geographic Code:1USA
Date:Sep 15, 2003
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