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Naval Air Terminal Norfolk wins Terminal of the Year Award.

The Naval Air Terminal on Naval Station Norfolk has won the Air Mobility Command AMC) Naval Air Terminal of the Year (large) Award for 2002. The award covered the period January--December 2002.

The award is presented annually by AMC to the Naval Air Terminal that demonstrates the highest levels of proficiency in cargo and passenger handling and movement. The Norfolk AMC-Naval Air Terminal competed with Naval Air Station Sigonella, Italy and Naval Air Station Rota, Spain for the award.

During the evaluation period, Norfolk Naval Air Terminal successfully managed workload increases of 120 percent in cargo throughput and 41 percent in aircraft handling in support of contingency operations. This feat was accomplished with only a temporary ten percent increase in manning and two additional 60K loaders. It also reduced terminating cargo port hold time by more than 50 percent through process reengineering; established shipment consolidation and pallet building customization to meet customer requirements; and transported over 90,000 passengers and 43,000 tons of cargo on 5,518 airlifts.

While at this increased level of operation, the Air Terminal executed a 67-day runway closure of Norfolk's Chamber's Field. This required a relocation of aerial port operations to Langley Air Force Base in Hampton, transporting of over 12,000 military and dependent passengers; 4,800 tons of cargo and the accommodation of 615 AMC airlift flights. During this same period they continued to support:

* Four Carrier Battle Groups and four Amphibious Readiness Groups simultaneously consisting of 420 aircraft, 52,000 personnel and 48 ships whose logistics requirements changed frequently.

* War fighters through movement of passengers, mail, and cargo during Operations Enduring Freedom, Fundamental Justice, Southern Watch Justice, Kosovo, and Counter Narcotics Operations.

* The airlift needs for three unified commanders, 50 OCONUS installations and 130 Navy-Marine Units worldwide.

* Direct airlift support for construction, outfitting and sustainment operations of Camps X-Ray and Delta at Guantanamo Bay ... 2,293 tons on 395 missions.

* Conducted airlift support for the Southwest Asia theatre of operations transporting 1,400 passengers and over 1,200 tons in unit movements on 250 missions.

The AMC/Naval Air Terminal is under the operational and administrative control of Fleet and Industrial Supply Center, Norfolk's Regional Program Manager for Supply and Logistics, whereas AMC manages almost all other military air terminals worldwide. With a staff of 189 civilians, 18 contractors, and eight active duty military personnel, the terminal boasts one of the best on-time delivery rates in the system. On average it services 480 aircraft, moving 9,000 passengers and 2,500 tons of cargo and mail every month. Lately however, due to the war effort, those figures have jumped significantly.

The key to the terminal's success can be attributed largely to low personnel turnover; the average experience level among civilian employees is 18 years.

While the assigned military personnel rotate on a regular basis, the civilian work force remains stable, with most beginning and ending their civil service careers at the terminal. The air terminal supports regularly scheduled channel flights to Keflavik, Iceland; Guantanamo Bay, Cuba; Roosevelt Roads, Puerto Rico; Rota, Spain; Naples and Sigonella, Italy; Bahrain, and the United Arab Emirates

In addition, contingency missions are supported, as assigned by AMC, during periods of increased operational airlift demands worldwide.

On January 24, 2001, the ribbon was cut on a new state-of-the-art passenger air terminal. The Air Force-owned, Navy-operated terminal offers the latest in quality of life amenities including: computer terminals for passenger access to worldwide flight information and the Internet; direct satellite television with the latest news and other programming; a Navy Exchange cafeteria offering snacks, meals, and health foods; and, a complete play room for children.

The terminal also features numerous security and anti-terrorism safeguards.

It is one of the most modem Air Mobility Command terminals in the world. With the arrival of regionalization and future military infrastructure consolidation efforts, Norfolk's Naval Air Terminal will continue to play an ever increasing role in the effective and efficient movement of passengers and cargo to virtually anywhere in the world.
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Publication:Navy Supply Corps Newsletter
Geographic Code:1USA
Date:Sep 1, 2003
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