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National Support Center; a service of IBM.


WHAT'S NEW ! IBM's National Support Center for Persons with Disabilities was established to be a clearinghouse of information about adaptive devices, products, software and support groups available to help persons with disabilities use an IBM computer.

The database contains more than 850 products, 500 vendors and 850 support groups. Database information is organized into five resource guides covering impairments affecting vision, speech or language, hearing, mobility and learning. In 1989, the Center responded to more than 24,000 requests for information.


Within the past two years, IBM has developed three specific products for individuals with special needs. They are the Independence Series of Products - the IBM Screen Reader, the IBM Personal System/2 Speech Viewer and the IBM Phone Communicator.

Screen Reader helps persons with visual impairments become computer users through voice communication from the computer. The user hears words on a computer display - the same words that a sighted user would see. Originally announced to work on the PS/2 line of computers, a new version was announced in 1989 that allows Screen Reader to be used with the PC line of XTs and ATs. Teachers who work with students with learning and/or reading disabilities have also begun to explore the use of Screen Reader as a tool for assisting their students when working with computer text material.

Speech Viewer is a clinical tool designed to increase the effectiveness of speech therapy by giving immediate feedback to voice through the computer. Special education programs across the country have adopted Speech Viewer with enthusiasm.

Phone Communicator is the newest product in the series; it allows users with hearing and/or speech impairments to communicate effectively over the telephone. It facilitates communication with touch tone telephones and telecommunication devices for people with hearing impairments.

Videotapes of these three Independence Series products are available from the National Support Center.


The National Support Center has always been active in supporting special education efforts, and this year IBM's special education mission was organized under the National Support Center.

Programs are being initiated to work closely with Learning Initiatives International (the IBM education user group) to share information and to provide success stories. Efforts are underway to document the capabilities of IBM courseware for special education populations.


Dan Tevelde, a programmer at McDonald's Corp. in Chicago, credits IBM's Screen Reader for making his job easier. It helps him be productive in performing his duties as a COBOL programmer working in the credit and collections area.

Dan, who has a vision impairment, uses the IBM Screen Reader to have the computer screen speak to him the same screen others would read. "It's a great product," says Dan. "I really like the different profiles and the separate keypad. And I like the fact that the software is updated on an ongoing basis."

The IBM Screen Reader helps persons with visual impairments become computer users through voice communication from the computer. It works with the PC XT, XT 286 and AT and all members of the PS/2 family.

Dan's success story is one example of a shared commitment - between IBM and persons with disabilities - to make computer products responsive to the needs of all users.

For more information on the reference guides, indicate your area of interest from the list below and write to the National Support Center for Persons with Disabilities, P.O. Box 2150, Atlanta, Ga. 30301-2150, or call (800) 426-2133 (voice) or (800) 284-9482 (TDD).
 * Resource Guides * Vision
 * Speech/Language * Hearing
 * Learning * Mobility
 * Independence Series * Screen Reader
 * Speech Viewer * Phone Communicator
 * Discount Offering * IBM Special Offering


Three years ago, IBM announced the "IBM Offering for Persons with Disabilities." This program, in association with participating Community Service Organizations (CSOs) which are active in providing technology solutions for persons with disabilities, provides IBM solutions at a 33 to 50 percent discount to eligible individuals.

Originally, select Easter Seal and United Cerebral Palsy locations participated in the program. In 1989, a major expansion increased the number of participating locations. Several independent regional facilities were added to the Easter Seal and UCP locations, and now there are 30 participating CSO sites.

The CSO locations verify a person's eligibility for the offering and provide general assistance, including technical advice and guidance in the set-up of the equipment. They help the applicant complete the Agreement for the Offering, advise about warranty options and generally offer telephone support after initial training.

See the next page for details of this exciting program and how it can benefit you ! The United Cerebral Palsy Association (UCP) has joined the National Easter Seal Society in an IBM-sponsored program that allows persons with disabilities in many communities to purchase personal computers for rehabilitative and therapeutic purposes.

Under this exciting program, eligible persons may purchase IBM PS/2 computing products and adaptive hardware/software at a discount, as well as receive personalized support and training. Specifically, persons with physician-verified disabilities may contact their local Easter Seal or UCP chapter to purchase selected system units from IBM at between 30 and 50 percent off the list price.

As part of the program, purchasers will also receive comprehensive one-on-one assistance before and after the sale. This will include verifying eligibility, selecting and ordering adaptive equipment, system testing, initial training and telephone support. Addresses and phone numbers of all currently participating local chapters are listed below.
UCPA of Birmingham
Dr. Gary Edwards
2430 11th Ave. North
Birmingham, AL 35234
(205) 251-0165
Arkansas Easter Seal Society
Ms. Nancy Duna
2801 Lee Ave.
Little Rock, AR 72225
(501) 663-8331
Rancho Los Amigos Medical Ctr.
Mr. Kevin Caves
Applied Rehabilitation Technology
7601 E. Imperial Highway
Downey, CA 90242
(213) 940-6800
UCPA of San Diego County (North)
Ms. Mary Krieger
750 N. Citracado Parkway
Suite D
Escondido, CA 92029
(619) 743-1050
UCPA of San Diego County
Ms. Joy Cole
3821 Calle Fortunada
Suite C
San Diego, CA 92123
(619) 571-7803
Rose Medical Center
Ms. Karen Mergendahl
Rehabilitation Department
4567 East 9th Ave.
Denver, CO 80220
(303) 320-2140
Colorado Easter Seal Society
Mr. David Schmitt
5755 West Alameda
Lakewood, CO 80226
(303) 233-1666
Easter Seal Rehab Center of
SW Connecticut
Ms. Debra Nemchek
26 Palmer's Hill Road
Stamford, CT 06902
(203) 325-1544
United Cerebral Palsy Association
(Nat'l Hdqtrs.)
Mr. Jim Hollahan
1522 K St. NW-Suite 1112
Washington, DC 20005
(800) 872-5827; (202) 842-1266
Atlanta Easter Seal Society
Ms. Susan Thompson
3035 N. Druid Hills Road
Atlanta, GA 30329
(404) 633-9609
Easter Seal Society (Nat'l Hdqtrs.)
Dr. William Salyers
5120 S. Hyde Park Blvd.
Suite 100
Chicago, IL 60615
(312) 667-8400
UCPA Land of Lincoln
Ms. Brenda Yarnell
130 North 16th St.
Springfield, IL 62703
(217) 525-6522
Central Indiana Easter Seal
Mr. Tom Blackman
Crossroads Rehabilitation Center
4740 Kingsway Dr.
Indianapolis, IN 46205
(317) 466-1000, ext. 2013
Cerebral Palsy Research
Foundation of Kansas
Ms. Leah Ross
2021 North Old Manor
Wichita, KS 67208
(316) 688-1888
Massachusetts Easter Seal Society
Ms. Nancy Kellogg
484 Main St., 6th Floor
Worcester, MA 01608
(508) 757-2756; (800) 922-8290
Courage Center
Mr. Denis Meyer
3915 Golden Valley Rd.
Golden Valley, MN 55422
(612) 520-0566
Missouri Easter Seal Society
Ms. Anita Acosta
5025 Northrup
St. Louis, MO 63110
(800) 888-2142; (314) 776-1996
UCPA of New Jersey
Ms. Willie Gunther
354 South Broad St.
Trenton, NJ 08608
(609) 392-4004
UCP of Capital District
Ms. Beverly Maszdzen
Center for Disabled
314 S. Manning Blvd.
Albany, NY 12208
(518) 489-8336
Human Resources Center
Mr. Howard Kramer
201 I.U. Willets Rd. West
Albertson, NY 11507
(516) 747-5400
UCPA of New York City
Mr. Frank Hardeman
120 East 23rd St., 5th Floor
New York, NY 10010
(212) 979-9700
UCP of Nassau County
Ms. Rose Nuzzi-Citarelli
380 Washington Ave.
Roosevelt, NY 11575
(516) 378-2000
UCPA of Syracuse - "Enable"
Ms. Carol Tyler
1603 Court St.
Syracuse, NY 13208
(315) 455-7591
UCP of the Capital Area
Ms. J. Sloand-Armstrong
925 Linda Lane
Camp Hill, PA 17011
(717) 737-3477
HandiSoft Inc.
Ms. Jean Anderson
Center for Information Resources
4212 Chestnut St.
Philadelphia, PA 19104
(215) 898-8108
Easter Seal Society of Rhode Island
Mr. Dick Lytton
Meeting Street School
667 Waterman Ave.
East Providence, RI 02914
(401) 438-9500
Tarrant County Easter Seal Society
Ms. Molly Shannon
617 Seventh Ave.
Fort Worth, TX 76104
(817) 336-8693
Utah Easter Seal Society
Mr. Steve McVey
331 S. Rio Grande St., Suite 206
Salt Lake City, UT 84101
(801) 531-0522
Easter Seal Society of Virginia
Mr. Jeff White
4841 Williamson Rd.
P.O. Box 5496
Roanoke, VA 24012
(800) 365-1656; (703) 362-1656
UCP of Vermont
Ms. Lee Viets
73 Main St., Room 402
Montpelier, VT 05602
(802) 223-5161
To order equipment, or receive
more information about the joint
program, call the Easter Seal or
UCP chapter in your state (if
listed) or contact the national
headquarters of the participating
organizations at:
National Easter
Seal Society
5120 South Hyde Park Blvd., Ste. 100
Chicago, Ill. 60615
(312) 667-7400
United Cerebral Palsy
1522 K Street, N.W.
Suite 1112
Washington, D.C. 20005
(202) 842-1266
COPYRIGHT 1990 EP Global Communications, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
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Title Annotation:8th Annual Computer Technology Directory, 1991; National Support Center for Persons with Disabilities
Publication:The Exceptional Parent
Article Type:Directory
Date:Nov 1, 1990
Previous Article:1990 Best Technology and Everyday Life Awards.
Next Article:The Alliance for Technology Access; parent-run resource centers.

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