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National Federation of the Blind files suit against United Airlines.


The US's oldest and largest organisation of blind people the National Federation of the Blind yesterday announced it has filed a class action law suit in the US District Court for the Northern District of California against United Airlines (NYSE:UAL).

The suit alleges that the airline is violating the California Disabled Persons Act and the Unruh Civil Rights Act because the services it provides through touchscreen kiosks are not available to blind passengers.

The kiosks use touchscreen technology in a way which is not accessible for a blind person and the National Federation of the Blind claims the airline could add an audio interface, tactile keyboard or interactive screen reader to make it accessible to blind passengers.

The National Federation for the Blind is bringing the lawsuit against United Airlines for three individuals who reside in California and frequently fly with the airline.

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Publication:Airline Industry Information
Geographic Code:1U9CA
Date:Oct 26, 2010
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