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NTT DoCoMo's FOMA service seen coming into widespread use.

TOKYO, July 2 Kyodo

NTT DoCoMo Inc. President Keiji Tachikawa said Monday he is confident the company's third-generation (3G) mobile phone service, dubbed FOMA, will overcome initial troubles and come into use as widespread as the company's existing services.

''I'm sure it will,'' he told Kyodo News in an interview when asked if the new service, ''freedom of mobile multimedia access,'' or FOMA, will be used widely without glitches.

On May 30, Japan's largest mobile phone operator launched a trial operation of its FOMA service -- the world's newest mobile phone service that enables users to watch video data on the phone.

But the service immediately ran into trouble with e-mail server problems.

Commenting on the initial trouble, Tachikawa said every detail of the state-of-the-art technology employed in the new service needs to be tested.

According to Tachikawa, 30,000 to 40,000 operational items had to be tested for its conventional mobile phone service and 100,000 items for its i-mode mobile Internet access service.

''In case of FOMA, the number of testing items increased to 200,000. But the rate of trouble incidence has been declining,'' he said, adding that the primary reason the company launched the trial service is to identify potential problems.

''We will continue the trial service until the end of September. We don't want you to come to a hasty conclusion,'' Tachikawa said.

He said the company has received both praise and complaints from users since the launch of the trial service.

Tachikawa also said the FOMA service is basically designed for corporate customers, while i-mode service is for individual customers.
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Comment:NTT DoCoMo's FOMA service seen coming into widespread use.
Publication:NTT Topics
Geographic Code:9JAPA
Date:Jul 9, 2001
Words:266
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