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 DETROIT, Sept. 27 /PRNewswire/ -- Smaller companies are increasingly becoming targets of toll fraud, reversing a 1992 pattern of hackers attacking mostly larger companies, according to AT&T (NYSE: T).
 One kind of toll fraud occurs when thieves, sometimes called hackers, access a company's PBX or key set using a variety of means, such as a toll-free 800 number or a voice mail system.
 "Data from our Fraud Prevention Center shows that last year about 60 percent of the attacks were directed against large companies," said Karen Pepe, AT&T NetPROTECT(SM) manager. "Our most recent AT&T data show that small companies are now the targets of hackers about 60 percent of the time."
 Reasons for the shift? Many large companies have done a better job of securing their PBX equipment -- by changing passwords more frequently, for example. Another significant help since August 1992 has been AT&T's 24-hour-a-day monitoring for calling patterns that indicate hacking attempts. The monitoring and notification to customers has been offered at no added charge to AT&T business customers as part of AT&T NetPROTECT Basic Service.
 AT&T also said that over 2,500 alleged hackers have been thrown off the AT&T 800 network in the last year, and it is notifying about 1,000 customers each month of suspected toll fraud. Due primarily to early detection of toll fraud attempts, the average toll fraud loss is down about 75 percent from 1992.
 AT&T's NetPROTECT family of services includes NetPROTECT Basic, Plus, Advanced, and Premium Services. They are designed for business customers who have 800 inbound service and long-distance lines.
 AT&T NetPROTECT Basic Service is provided to all AT&T business customers at no additional charge. Twenty-four hours a day, seven days a week, it monitors calling patterns on the AT&T domestic 800 network and AT&T outgoing international calls to over 40 areas known to be high- fraud destinations.
 When a suspicious calling pattern is detected -- such as many calls to a foreign location on Saturday night -- AT&T will call the originating location until it reaches a customer contact.
 With NetPROTECT Plus Service, the customer provides AT&T with the names and phone numbers of three company contacts who can be reached at night and on weekends, so that AT&T can notify the company of suspected toll fraud as soon as it is detected. The cost of NetPROTECT Plus Service is $10 per month per location.
 For additional protection, AT&T offers NetPROTECT Advanced and Premium Services, which both limit a company's liability for PBX remote toll fraud calls.
 Businesses that want more information on protecting themselves from toll fraud can receive AT&T's free booklet, "Tips on Safeguarding Your Company's Telecom Network," by calling 1-800-NET-SAFE.
 -0- 9/27/93
 /CONTACT: Ana Gabriel, 313-262-4962 or 313-649-0641 (home), or Al Chu, 201-644-1714 or 201-328-4112 (home), both of AT&T/

CO: AT&T ST: Michigan IN: TLS SU:

SB -- DE013 -- 5920 09/27/93 12:23 EDT
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Publication:PR Newswire
Date:Sep 27, 1993

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