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NEW LAPTOP-BASED PRODUCT BY UNIQUEST INCREASES SERVICE TECHNICIAN PROFITABILITY

 NEW LAPTOP-BASED PRODUCT BY UNIQUEST
 INCREASES SERVICE TECHNICIAN PROFITABILITY
 JACKSONVILLE, Fla., Oct. 22 /PRNewswire/ -- UNIQUEST Incorporated (NASDAQ: UQST) announced today the introduction of Mobile Dispatch(TM), an innovative dispatching system that combines radio-transmitted data and multi-functional laptop technology which takes productivity of both dispatcher and field technician up to a new level. Mobile Dispatch is based on an open architecture design and interfaces with the Service Management Module of UNIQUEST's PROFIT TRACKER(TM) solution software.
 Mobile Dispatch enables a company dispatcher to quickly communicate detailed work order information to a laptop computer installed in each field service vehicle. All of the necessary information to handle a service call, including customer address, nature of problem, type of service contract, special instructions, service history, and estimated hours to complete the call, is displayed on the laptop screen for quick review by the service technician. The arrival and departure times of each service call are tracked and information on the next call is also displayed. The enhanced productivity provided by UNIQUEST's Mobile Dispatch should allow mechanical contractors to handle an extra one to two service calls per day per service technician.
 Mobile Dispatch is UNIQUEST's first product offering to incorporate complete implementation of object oriented programming. Object code refers to the technique of structuring program source code in readily interchangeable components that facilitates rapid modification of programs for use with different hardware platforms or in different industry applications. Mobile Dispatch utilizes the RacoNet(TM) wireless mobile communication service and a local radio tower for transmission of data over a standard voice channel between a UNIX host computer and a technician's laptop computer. RacoNet is provided by Racotek, Inc., a leading manufacturer of radio communication technology.
 According to August P. Klein, president and CEO, "UNIQUEST is pleased to offer Mobile Dispatch as an integral part of the PROFIT TRACKER system solution. Our customer base identified the need for productivity improvement in field service dispatch and call management/administration, and we responded. We believe Mobile Dispatch has many applications beyond service dispatch for mechanical contractors. UNIQUEST's commitment to the use of object orientation in its foundation code will enable us to quickly provide products targeted at these market opportunities."
 UNIQUEST Incorporated is a leading provider of application software and systems used for service management, general accounting, point-of- sale, cashiering, time and attendance, security, access control, job costing, labor distribution, scheduling and communications. In addition to mechanical contracting other industires served include healthcare, hospitality, restaurant, supermarket, utilities, government, retail and other consumer related markets.
 -0- 10/22/92
 /CONTACT: Fred Goldsmith, chief operating officer of UNIQUEST, 904-363-0103; or Rod O'Connor of Cameron Associates, 212-644-9560, for UNIQUEST/
 (UQST) CO: UNIQUEST Incorporated ST: Florida IN: CPR SU: PDT


AW-JB -- FL002 -- 3313 10/22/92 08:42 EDT
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Publication:PR Newswire
Date:Oct 22, 1992
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