NCR SETS NEW STANDARDS FOR SELF-SERVICE SYSTEMS
OFFERS UNPRECEDENTED THREE TIMES RELIABILITY IMPROVEMENT
NEW YORK, Nov. 12 /PRNewswire/ -- NCR Corporation (NYSE: NCR), the world leader in automated teller machines (ATMs), today released its Fourth Generation Self-Service Systems featuring ATMs that are three times more reliable than existing NCR systems. NCR said the new ATMs provide up to 99.9 percent availability.
"NCR ATMs have been consistently rated as the most reliable systems in the industry. Our goal with the Fourth Generation systems was to attain significantly higher levels of reliability," said NCR Chairman and CEO Gilbert P. Williamson.
In addition, NCR said the Fourth Generation family will provide individualized, full-service banking through ATMs. This is made possible because the Fourth Generation systems, based on open systems and industry standards, can be integrated into a bank's enterprise network infrastructure.
The 99.9 percent availability and enhanced functionality are supported by systems management packages that offer better control of self-service networks. An integrated diagnostic system called "State of Health" provides built-in alerts that warn banks of shortages of paper or cash and impending hardware problems. The result is that banks can address conditions before they occur, and ATM users have virtually constant access to cash and account information.
The NCR systems are unique in their ability to protect banks' current systems investments as banks integrate the new products. Terminal and host software from existing ATM networks, comprised of NCR and other vendors' products, can be migrated to Fourth Generation ATMs. Banks can extend existing ATM applications to the new NCR systems, enabling the new ATMs to co-exist with those currently installed.
NCR also said the new 5600 series of ATMs offer banks a lower cost of operation than prior generations. This is due in part to a complete redesign of each module, simplified design, the capability to replenish paper and currency while an ATM is in operation, and easier access for servicing and replenishment.
Like prior generations of NCR ATMs, the new systems are designed to enable compliance with ADA (Americans with Disabilities Act) regulations. However, the Fourth Generation products make it even more convenient for the disabled to use ATMs thanks to features such as oversized graphics, audio lead-through, and automated deposit-envelope dispensing for the visually impaired.
NCR President R. Elton White characterized the banking environment of the 1990s as one of intense competition where banks will search for better ways to serve their customers and expand their business.
White said, "Self-service can help financial institutions deal with the challenges they face: increasing competition, rising operating costs, and new ways to promote their products. To accomplish this, self-service systems must have superior capabilities. By listening to our customers, we identified those capabilities and made them a part of the Fourth Generation."
The newly released ATMs, all currently available for delivery, include:
-- The NCR 5674 Automated Teller Machine, a cash-dispensing system for bank vestibules and lobbies;
-- The NCR 5675 Multifunction System, a self-service system for bank vestibules and lobbies that supports not only conventional ATM transactions, but also services such as statement printing, envelope dispensing and passbook updating;
-- The NCR 5684 Automated Teller Machine, a "through-the-wall" cash-dispensing ATM, and;
-- The NCR 5685 Multifunction System, a "through-the-wall" system for drive-in or walk-up customers.
The Fourth Generation Self-Service family also includes two non-cash handling systems previously released:
-- The NCR 5663 Account Services System, which handles transactions such as account transfers and interest rate queries, and;
-- The NCR 5682 Interactive System, also capable of providing account and information services.
In addition, NCR plans a drive-up ATM which will be available in July, 1992:
-- The NCR 5688 Drive-Up ATM, which will offer all of the transactions available on the 5685 Multifunction System, but in a system designed for single-hand operation in a drive-up environment.
The flexibility to integrate the new systems with banks' existing networks is made possible by the Fourth Generation Self- Service platform, based on NCR's Open, Cooperative Computing Architecture. The platform uses standards such as an Intel(TM) 386sx(TM) microprocessor running an industry-standard OS/2 operating system, allowing the new systems to blend with the offerings of a variety of systems vendors.
White said that a number of NCR customers are already using the new systems.
"Major banks in North America and Europe are currently evaluating the new self-service systems at branch sites," said White.
U.S. list price ranges for the Fourth Generation Self-Service Systems are as follows: NCR 5674 ATM, $18,000 - $28,000; NCR 5675 Multifunction System, $20,000 - $30,000; NCR 5684 ATM, $24,000 - $35,000; NCR 5685 Multifunction System, $26,000 - $38,000; NCR 5663 Account Services System, $12,000 - $20,000; and NCR 5682 Interactive System, $15,000 - $25,000.
NCR, with 36 percent of the worldwide market share of installed self-service systems, is the worldwide market share leader. During the last 20 years, NCR has shipped more than 100,000 ATMs to more than 90 countries.
NCR(TM), the networked computing resource of AT&T, develops, manufactures, markets, supports and services enterprise-wide information systems for worldwide markets.
NCR is a registered trademark of NCR Corporation.
Intel and 386sx are registered trademarks of Intel Corporation.
/CONTACT: Lynn Frye, 513-445-2033; or Dawn Mellon, 513-445-5278; both of NCR Corporation/
(NCR) CO: NCR Corporation ST: Ohio IN: CPR SU: KK -- CL004 -- 3340 11/12/91 09:44 EST