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Most Corporations Overpay for Computer Service by Signing Contracts with Manufacturers, According to Amtek Survey; Survey Shows Majority of IT Executives Are Unaware of Existence of Third-Party Computer Service Providers.

COVINA, Calif. -- More than 70 percent of corporations overpay for computer maintenance by signing service contracts with manufacturers, according to a survey released today by Amtek Computer Services. Amtek's survey, which polled 1,000 corporate information technology (IT) managers, shows that a large majority depend upon manufacturers for service because they are unaware of the existence of third-party computer service providers.

"Upon purchasing new mainframes or midrange computer systems, most enterprise IT managers automatically sign service contracts with the manufacturer - without researching alternatives," said Amtek Founder and CEO Alan Gibson. "We've found that less than one-third of those surveyed are aware that there are experienced, third-party service companies nationwide that routinely charge up to 50 percent less than the manufacturer, for a level of service that is often more responsive."

Amtek has been providing on-site computer repair and maintenance to enterprises nationwide for more than 25 years. Its clients report savings of up to $100,000 per year after freeing themselves from manufacturers' service contracts. Amtek's survey was conducted from January-April 2005.

Peter Walton, MIS manager for the Ogden, Utah Police Department, said, "When I informed the maker of my midrange systems that I intended to switch to Amtek, they tried unsuccessfully to dissuade me. Over the years, I've learned that Amtek's focus on the service aspect of the business works to my advantage. Their technicians are often more experienced than the manufacturers' reps and Amtek is able to service systems from multiple vendors during a single visit. I get the maintenance package I need with exceptional response at a significant cost savings."

About Amtek Computer Services

Founded in 1980, Amtek is one of the nation's largest and most experienced third-party computer service companies - providing on-site maintenance and repair of mainframes, midrange systems, network PCs and peripherals nationwide. Amtek has provided thousands of clients with an alternative to the high-priced service contracts offered by manufacturers. Clients switching to Amtek are able to reduce their computer-service expenditures by as much as 50 percent. From its headquarters in Los Angeles County, Amtek integrates a national communications center, parts distribution, on-site service technicians and depot repair. Amtek's large, impressive repair depots at its headquarters and Baltimore service center boast the latest test equipment and diagnostics. Amtek certified technical professionals service a wide range of multi-vendor computing platforms, including HP, Sun, IBM, StorageTek, Compaq, Dell, Gateway, Novell, NT and Unix. For sales information on Amtek, please visit or call 1-800-652-6835.
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Publication:Business Wire
Geographic Code:1USA
Date:May 24, 2005
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