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Metropolitan Hospital Gets High-Tech Pace Maker for Internal Business Processes and Communication.

Business/Technology Editors and Health/Medical Writers

SEVERNA PARK, Md.--(BW HealthWire)--July 10, 2001

Metastorm e-work(TM) Transforming Strategic IT Development

Metastorm Inc. announced today that Metropolitan Hospital based in Grand Rapids, Michigan, has purchased e-work to streamline internal systems and continuously improve the interaction between patients and medical services.

The 238-bed, acute care and teaching hospital is initially deploying e-work to assist in the modeling and redesign of existing processes. In the next phase, e-work will be used as a strategic development platform, to automate custom communication and management systems between people, processes and technical applications.

"We are using e-work to move from a paper-based organization to a fully automated healthcare enterprise," said Bill Lewkowski, CIO of Metropolitan Hospital. "The aim is to ensure that our hospital processes, both between departments and with outside healthcare interests, can be acted on electronically to save time, increase efficiency and to improve the care we offer," he added.

Metastorm e-work was selected for its strength related to the rapid design and roll out of new business process management applications and for its proven integration with the Novell environment and existing hospital technology.

"Metropolitan has really captured the essence of e-work and its ability to establish a new way for the hospital's extended organization of employees to work together," said Metastorm CEO, Avi Hoffer.

"Metropolitan will be able to bridge the gap between people and process, while achieving efficiency targets that other organizations in the health sector are struggling to meet," he added.

The first stage of deployment will involve core processes in the IT department, including accounts administration for the hundreds of systems and applications used across the organization. Engineers will then develop completely new processes, to replace and make improvements to paper-based systems in such areas as HR, finance, patient record management and tracking clinical data.

Metastorm Inc. ( is the leading developer and distributor of electronic Business Process Management (BPM) software that streamlines and continuously improves processes that rely on the interaction of people and information, offering a rapid return on investment for business, healthcare, education and government. Maryland-based Metastorm, with offices in Europe, the US and Canada, has established over 100 partnerships, including Compaq(R), Microsoft(R), Novell(R) and Oracle(R) to ensure comprehensive integration between Metastorm products and the world's leading hardware and software solutions.
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Publication:Business Wire
Geographic Code:1USA
Date:Jul 10, 2001
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