Printer Friendly

Mediation programs. (Bulletin Reports).

Mediating Citizen Complaints Against Police Officers: A Guide for Police and Community Leaders addresses the implementation, expectations, and evaluation of mediation programs. The mediation process focuses on solving problems by understanding the conflict and the stakeholders involved, not on placing blame. Mediation programs have been successful in settling disputes, but implementing them can be difficult. This Office of Community Oriented Policing Services guide by Samuel Walker, Carol Archbold, and Leigh Herbst examines how to deal with implementation obstacles and how to overcome police and citizen resistance to a mediation program. It also reviews a successful mediation process for communities considering developing a mediation program. Key issues, such as eligibility, cultural barriers, and creating a level playing field between the police and those involved in the conflict, are discussed. For availability and ordering information, contact the U.S. Department of Justice Response Center at 800-421-6770 or access the guide electronically at http://www.cops.usdoj.gov/pdf/e04021486web.pdf
COPYRIGHT 2003 Federal Bureau of Investigation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

Article Details
Printer friendly Cite/link Email Feedback
Title Annotation:Mediating Citizen Complaints Against Police Officers: A Guide for Police and Community Leaders
Publication:The FBI Law Enforcement Bulletin
Article Type:Book Review
Date:May 1, 2003
Words:158
Previous Article:National criminal history improvement program, 2002. (Bulletin Reports).
Next Article:Public safety officers' benefits and educational assistance programs. (Bulletin Reports).
Topics:


Related Articles
Beyond the Rodney King Story: An Investigation of Police Conduct in Minority Communities.
Citizen complaints: what the police should know.
Training Patrol Officers to Mediate Disputes.
Auditor praises internal police reviews.
Citizen police academies: do they just entertain?
Union opposes citizen review.
Panel polishes police oversight system.
Oversight of police common elsewhere.
EYE ON THE POLICE.
Voters pass oversight plan for city police.

Terms of use | Privacy policy | Copyright © 2021 Farlex, Inc. | Feedback | For webmasters