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Managing diversity flashpoints in higher education. (reprint, 2008).


Managing diversity flashpoints in higher education. (reprint, 2008)

Garcia, Joseph E. and Karen J. Hoelscher.

Rowman & Littlefield Education


151 pages



ACE series on higher education


Garcia and Hoelscher (management education and elementary education, respectively, Western Washington U.) offer a systematic guide to addressing interpersonal conflict that may arise in college and university settings. They focus on explaining how to diagnose diversity flashpoint situations and remedy them without creating defensiveness and barriers to dialog. Working from their extensive research, the authors describe what they have found to be trends in diversity on college campuses, analyze diversity-friendly campus climates, and show how diversity flashpoints relate to learning and communication. They give advice on diagnosing and understanding diversity flashpoints and diffuse them, to focus on local actions, and to recognize evidence of future changes in identity politics. They include materials intended to be used in workshops based upon this book. This is a paperback reprint of the 2008 edition.

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Publication:Reference & Research Book News
Article Type:Book review
Date:May 1, 2010
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