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Managing Diversity: Toward a Globally Inclusive Workplace.

Managing Diversity: Toward a Globally Inclusive Workplace. Michalle E. Mor Barak. Thousand Oaks, CA: Sage Publications, 2005, 342 pages. ISBN: 0-76192773-5 $49.95 paperback

This is a timely book. The book's subject, managing diversity in a global workplace, portends the future for a growing area of social work policy and practice. The author frames a compelling logic undergirding a worldwide movement for inclusiveness. The body of the text is presented in three sections: Part I, the global context for diversity management; part II, a social psychological perspective on workplace diversity; and part III, managing a diverse workforce in the global context--the inclusive workplace. Highlights of the book include a clearly developed conceptual model with definitions of diversity that integrate global workforce diversity management at the micro, mezzo, and macro levels. A range of policy and direct practice implications flow from the model.

The book has numerous real-life examples and case vignettes illustrating and reinforcing the author's premise of a diverse, inclusive global workforce. Added support is found in relevant literature from selected countries. Covered throughout the text and summarized in succinct tables are worldwide legislation against sexual orientation discrimination, prohibiting sexual harassment, affirming universal human rights, and promoting affirmative action. Included in the book are a typology of definitions of diversity, dimensions of cultural difference, approaches to diversity management, and organizational implications of an inclusive workforce. Other contributions found in the book are an integrative definition of diversity management as well as a listing of components of an inclusive workplace.

The book's appendix presents two author-developed instruments. One is a scale that measures perceptions of workplace inclusion--exclusion, and the other is a diversity perception scale. Also in the appendix is an extensive reference list drawn from worldwide sources. The references are a great resource for practitioners, policymakers, and researchers. Each will find a global literature treasure trove.

A culturally diverse, inclusive workforce is well supported by social work values and ethics. A valuable resource for social work practice in a global context, the book is also highly recommended as a text in social work education programs.

John J. Stretch

Saint Louis University
COPYRIGHT 2006 National Association of Social Workers
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006 Gale, Cengage Learning. All rights reserved.

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Author:Stretch, John J.
Publication:Social Work
Article Type:Book review
Date:Jul 1, 2006
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