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MET-ED FILES FOR NEW CUSTOMER SERVICE PROGRAM

 MET-ED FILES FOR NEW CUSTOMER SERVICE PROGRAM
 READING, Pa., April 3 /PRNewswire/ -- Metropolitan Edison Company


(Met-Ed) filed a petition today before the Pennsylvania Public Utility Commission (PUC) to introduce a new service designed to protect its customers' sensitive electronic equipment from voltage variations and surges in power.
 It is known as the Conditioned Power Service Program.
 "The proposed new program keeps Met-Ed in the forefront of innovative electric utility customer services," said David S. High, Met-Ed vice president of customer operations.
 The program offers a variety of services that customers can choose to purchase. It works by keeping surges of electricity that occur both inside and outside the home or business from damaging electronic devices. If, for example, there is a lightning storm nearby or an electrical disturbance inside the home or business, the conditioned power services insulate the customer's protected equipment from the adverse effects of the electrical disturbance.
 "We recognize that more sophisticated electronic equipment with complex microprocessing technology is used by many of our customers in their homes, businesses or factories, and this equipment can be particularly sensitive to variations in electric service," said High.
 "By introducing this kind of program, Met-Ed is increasing its value as a resource for enhanced customer service, in addition to being a reliable supplier of energy," added High.
 Some examples of customer's equipment that would be protected by the new program are computerized manufacturing processes, variable speed motors and automated office systems. Others include such "smart" consumer products as televisions, VCRs and microwave ovens.
 The program's two components are the Power Disturbance Protection Program generally for commercial and industrial customers and the Consumer Electronics Protection Program for smaller business and residential customers.
 Larger customers can purchase diagnostic audits of their electronic operations and customized conditioned power services that address their particular needs. These services may include modification to their electrical systems as well as the installation of such protective devices as isolation transformers, uninterruptible power supply, magnetic synthesizers, harmonic filters, surge suppressors and panel devices.
 Smaller business and residential customers can satisfy their conditioned power needs through the company's supply of meter socket and plug-in receptacle surge suppressors and individual uninterruptible power supply units.
 High said, "We see this as a win-win situation: Following PUC approval, our customers can benefit from a more sophisticated level of service, and our employees gain additional opportunities to apply their skills through new technologies."
 /delval/
 -0- 4/3/92
 /CONTACT: Judith D. Botvin, 215-921-6246, or, home, 215-929-3217; or Maria F. Frederick, 215-921-6752, or, home, 215-779-4760, both of Metropolitan Edison/ CO: Metropolitan Edison Company ST: Pennsylvania IN: UTI SU:


MK-CC -- PH019 -- 5442 04/03/92 11:48 EST
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Date:Apr 3, 1992
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